More Info

Payment method
all major credit cards
Neighborhood
Olde Towne
Category

Reviews

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auntie_3

08/02/2013

Overall
auntie_3

When I called one stop (literally at the last minute) I was told they were booked, but could squeeze me in. I was told it would take 2 men and cost $250 the first 2 hours and $50 every 30 mins. I was fine with that.They arrived the next day with 3 men and charged me $300 the first 2 hours and $75 every 30 mins. Really?!?! I proceed it was last minute and I had to move. As they look around my apartment...now it's like oh we charge for sofas, love seats, washer and dryers, etc.SERIOUSLY!!! I've never been charged extra for such items and I've moved a lot. I asked them to move the items and I would call the office since this wasn't stated to me before. Please get all details up front from these people cause they are out to scam!!! Spoke to the office they were no help and stated it's in the contract. They wanted $100 per piece and then dropped to $25. How sweet! As the movers are doing their job a lady pulls up (come to find out it's the owners wife) ranting and raving over her and husbands (the owner) divorce case. That's very professional!! Moving on the movers stab each other in the back. My dresser was broken literally and no one took the blame, but one of the movers was nice of enough to tell me who did it. I asked the guys to take additional items to salvation army and I would pay an extra $50 to drive literally across the street from my storage unit. As soon as I showed them my things. The one mover thought it was a free for all and said he wanted everything, ok but I'm not paying an extra $50. Long story short I complained to the office about the extra mover, oversize charges, the unprofessional wife, etc. I get a sorry!! Oh that's nice. The owner Karl Moore he's a joke. He hung up on me the one time I did talk to him. I'm responsible for a dresser your mover broke (is your company not insured?) Regardless if I purchased insurance or not. Right is right and wrong is wrong. I'm surprised he's still in business with his bad bbb (F rating) and google reviews. I learned my lesson research moving companies through the internet and always check bbb

mr.laryyj

01/23/2013

Overall

Amazing move job done by One Stop Moving. They showed up on time, professional dressed, reasonably priced, and very polite. I will recommend them to everyone i know moving.

Overall

Fantastic job done by One Stop Moving, they moved me two days ago on short notice. They showed up on, were dressed professional, and were reasonably priced for a short notice move.

Overall
Amazing moving company. I was ...

Amazing moving company. I was moved by One Stop Moving yesterday, they did a great job. They treat my things like it was their own. They showed up on time, were professional dressed, and reasonably priced.

mrs.dixon

12/28/2012

Overall
EXCELLENT moving job done buy ...

EXCELLENT moving job done buy One Stop Moving, They showed up on time, were dressed professional, and reasonably priced.

paulmann911

12/04/2012

Overall
Amazing job by One Stop Moving...

Amazing job by One Stop Moving. They protected my furniture from getting damaged, and were hard working to make sure i was happy.

justinbrown038

11/30/2012

Overall
Excellent job done by One Stop...

Excellent job done by One Stop Moving. They were very respectable, on time, and professionally dressed.

kellywdowns

11/28/2012

Overall
Excellent job done by One Stop...

Excellent job done by One Stop Moving. I called them to move me from Chesapeake to Suffolk, they showed up on time, was professionally dressed, and reasonably priced. I will not use another moving company but them from now on.

heathergreen32

11/27/2012

Overall
Wonderful job done by One Stop...

Wonderful job done by One Stop Moving. I was moved over the weekend and they did and amazing job.

hisravenbaby

09/17/2012

Overall
EXCELLENT Service One Stop Mov...

EXCELLENT Service One Stop Moving provided. I loved the on time work they did, the price was reasonably priced. They protected all my furniture and boxed up all my little things. I will recommend them to everyone that i know is moving.

frogtoes88

09/06/2012

Overall
Use One Stop Moving. I had an ...

Use One Stop Moving. I had an exceptional experience with them moving my furniture. They were professional and hard working to make sure my furniture was safe from getting damaged. When I move again in the future I will be calling One Stop Moving.

esandbs

07/30/2012

Overall
STAY AWAY!!! This is the same...

STAY AWAY!!! This is the same business as the Chesapeake, VA. Karl Moore, Sales manager, would not furnish us with a copy of the signed contract or any receipts after dozens of requests!! Karl Moore demanded $200 more during middle of move, after he had visited our house and gave us a quote. Movers then demanded extra $35 for "wasting time arguing" or they would "drop our stuff on your front lawn." Paid additional $$ for wrapping services- not all furniture was wrapped! More than a dozen phone calls went unanswered to discuss issues and when the few of them were answered- he hung up on us multiple times!! DO NOT USE!!! BUYER BEWARE!!!

Details

Phone: (757) 839-7017

Address: 320 Washington St Apt C, Portsmouth, VA 23704

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