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Map & DirectionsDirections4025 Seaboard CtPortsmouth, VA 23701Write a ReviewWrite Review

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TollFree: (800) 326-0664

Brands
cambria, onyx, quartz, soapstone, travertine
Payment method
amex, mastercard, visa, discover
Categories
Other Information

Parking: Lot, On Site, Free

Wheelchair Accessible: Yes

Reviews

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Bethany L.

05/22/2017

Overall
Selection
Service

Absolutely beautiful showroom! The customer service is excellent, and the selection of materials is unmatched!

forgotit
Edited: 08/25/2016
Overall
less than MARVAless

i also found the showroom very nice but the service unprofessional. i was there a few times (sent by my buillder and cabinet maker) and was denied an opportunity to see my granite choice. the salesman (chad) also treated me poorly saying that i HAVE to take the slab i see and that i am not allowed to see any other slabs. the kitchen is the jewelry of the home. to so many of us (women) our countertops are very important centerstones. i would think that a company like this would understand that concept, but a stellar showroom does not mean stellar service!

claimed iconBusiness Response02/10/2011

This is the salesman (Chad). While I no longer work at Marva I do feel that we had a reasonable policy of not moving material during showroom hours. This policy is in place to protect both the material and the customer. While granite is one of the most durable surfaces you can select for your counter top, repeatedly picking up and moving 1/2 ton of granite sheets that are a little over 1" thick by overhead crane in a customer viewing area is not without risk. Our policy at the time was that if you wished to see multiple slabs from the same lot that you would need to make an appointment and we would move the stone before or after showroom hours.

This listing has been claimed by a business representative.
glitter7789

05/21/2013

Overall

I was blown away by this place--talk about exceptional! I must admit, I was slightly skeptical to visit this facility, due to the poor ratings it received several years ago; however, my designer referred me here and reassured me that they were the best (under new management), and that I would taken care of. I can't thank my designer enough for sending me to this BREATHTAKING showroom--First impressions are everything, and I can guarantee that you will not be disappointed when you walk through the front doors. After I was initially greeted by the stunning ambiance and the smell of fresh baked cookies, I was then kindly asked to sign in by the Galleria Consultants, and then personally taken back (one-on-one) with a Consultant to view the materials. I visited the facility multiple times before I made my final selection--There was SO much to pick from--who knew I had so many possibilities compared to some other places with only 20 or so colors--MARVA has hundreds! I worked closely with both Martin and Debbie, who both took such great care of me throughout the entire process and were so knowledgable and helpful. At the end of everything, I ended up redoing my kitchen and 2 bathrooms--I couldn't have asked for a better experience, a more beautiful and inspiring showroom, and a team of dedicated employees. THANK YOU MARVA--I'm looking forward to showing off my beautiful home for years to come!

markreed1111

11/11/2009

Overall
Nice showroom, Poor Service !!!

Made a visit there on 11/3/09 to find granite for my kitchen. The showroom was very beautiful and they had a good selection of colors. Unfortunately, I found the service I received as very disapointing. I had to wait 15 minutes before anyone acknowledged I was there. Once I was allowed to see the granite, I felt I was treated poorly as the salesperson was rather rude and not eager to answer my quesrtions. I felt rushed and cut my visit short as I did not feel welcome there.

Details

Phone: (757) 465-0930

Address: 4025 Seaboard Ct, Portsmouth, VA 23701

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