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10/20/2017
So grateful I found this place thanks to Yelpers. In a year and a half, they have worked on 4 different import vehicles of ours - a classic & a fairly new BMW, a classic Mercedes, & an Acura. So my report is from many visits, quite varied issues, & varied ages of vehicles.
Every time they are very straightforward about what is wrong, how much it will cost, and how long it will take. They are no fluff, very honest and realistic. Waiting room is comfortable, free Wi-Fi, beverages clean attractive restroom - rare in an independent auto shop.
There's NO bait & switch or upsell. Recently we had a headlight problem, they thought they fixed it. By the time I got home it was not working again. Mike apologized but without arse-kiss (awesome, not necessary), credited us with the unnecessary new light bulb and labor, then fixed the deeper issue when I had time to get the car back to them.
I appreciate the easy key drop after hours, so much better then fighting traffic to get there before they close so they can start in the early a.m.
CALL for an appointment, they are great at assessing when they can get to work on your vehicle.
Details
Phone: (972) 365-7139
Address: 700 W parker RD, Plano, TX 75075
Website: https://bavarianautocare.com
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