Rite Temp Cooling and Heating

Called to have them come help with an hvac issue. Said they'd be here at 10 am the next morning, called out of work to wait. I called them at 10:30 to confirm and they said they were on the way. I called again at 2pm and they did not answer. Apparently they choose whether they want to give you good customer service or not. I'd rather go with professionals.