United States Postal Service

10-9-08



I have been terribly disappointed with the service of the main Parker post office on Pony Express Drive over the past nearly two years. I have yet to walk into the PO without there being a line of people waiting for service and have seen as many as 15 people waiting with one attendant tied up and the other making no effort to get help from the back to help out front.



My mail got so screwed up when I wanted it forwarded last year that I paid my neighbor to collect and forward my mail. I have just this last week (October 4) again tried via the usps web site to have my mail forwarded to my other home in Florida with the request to start forwarding it as of Wednesday, October 8. However, mail continued to be delivered on the 8th and again on the 9th instead of being forwarded as requested. The regular carrier said he has gotten no notice of a forwarding request! I called the PO number (303/805/2109) numerous times (around 9!) only to get a busy signal before finally getting through and then was told that it takes 10 days for a request to be processed from my web request. The gentleman that I spoke to got on line and checked my request and indicated he would be sure to see that my request would be processed through, which I very much appreciated. I honestly wonder if my request would have been processed through were it not for having to take the time to personally follow up on my request.



Another family living nearby some time ago stopped having their mail run through the main post office and have been using a ups mail store instead because of the continual problems they were having.



I certainly hope that something can be done to improve the operations of this post office!



Tim Potter

15600 E Indian Brook Circle

Parker, CO 80134