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- General Info
- Featuring Oklahoma's largest and newest event and tent rentals inventory.
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- discover, visa, amex
- Neighborhood
- Central Oklahoma City
- Accreditation
Member: Greater OKC Chamber of Commerce American Rental Association Edmomd Wedding Society
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Reviews
08/16/2013
I wouldn't use these guys. They don't try to make mistakes right! Tried to charge me a 2nd delivery charge for an honest mistake when they flat out told me I was right on their way to next place! Delivery guy took the table and said he would swing by and bring me another one because he was in the area. He knew it was a mistake and then you call to say you are charging me more? Maybe try and verify orders when even the delivery person said he knew it was a mistake. How often do people have a random tiny table? Poor customer service. I plan on telling everyone about my experience. This is not how you gain customers. If I am renting all this for a 1st birthday then I'm sure you can imagine what I would have done in the future.
06/02/2008
The rental items were fine and ready on time, however to get your deposit back you must call every week. The deposit is not returned as quickly as the contract states. Seven weeks after the rentals were returned we still have not recieved the deposit and have to call every week to remind them. The excuse is "it's a very busy time for us with weddings, prom and parties", funny I thought that was why they were in business - to be busy and provide a good experience for their customers. I would not recommend them there are other rental companies in the area and competively priced-check them out.
Cindy, We apologize for any difficulty you are having regarding your rental with us. Please call me at 751-3100 x 144 and let me know your Reservation #, name, date and any other pertinent info and I will do my very best to rectify this situation. I agree, this is an abnormally long time to expect your refund. Refunds are generally made when items are completely checked in. If payment was made by Credit card, the refund would go directly back to that card. If by check or cash, you can expect a check in return. Please contact me and let's see what we can do for you. Jane Accounts Receivable
Details
Phone: (405) 751-3100
Address: 225 W Britton Rd, Oklahoma City, OK 73114
Website: http://www.mariannesrentals.com
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