Superior Computers

I have bought computers and laptops and have been a customer for years. Lately, the service has been poor. I brought my laptop to the Ogden store. Waited 2 weeks (date they said it would be done), went to store, and they could not find it. Had to call the next day, they found it but it had not been worked on. After 2 more weeks, the virus was removed but they had did not have the fan. They were suppose to call when the fan arrived. Never called. When I called, they said it was there but did not whose it was ordered for.. I traveled 15 miles only to find it was NOT the right fan. Chad said he would order the right one and call me. 2-3 weeks have gone by. I have tried 5 times today to talk to him but he has been too busy and now has left. Poor service

I have purchased 3 computers from Superior. The first computer lasted me for 4 years with-out a glitch or hardware failure. The second was a laptop. 2 years and still running strong! The 3rd computer I purchased was a nightmare! The Techs could NOT figure out what was wrong with it. So after months of trials, failures and frustration, I asked them to build me a new one. They did build me a new comp free of charge but was only happy with it to a point, the hardware was not what I wanted/requested, and a month later it had a hardware failure again! They used to have great customer service! But as of late the feeling is they are willing to work with you, but don't really give two flips and a flop about you. They just seem to do what they need to do to get you off their backs and out of their store. I don't think I will be purchasing computers from this company again. Advice to Superior: If you are so damn busy, hire more competent techs and bring back your great customer service!

These guys know there computers. I am previous totally awesome customer and superior has taken care of that machine for me and i have two of superior machines. Anytime I have them worked on it is free. Only problem I have ever had is they dont open til ten am.