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Falcon Insurance Group, LLC
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Reviews
09/21/2018
I have been selling with them for awhile and they are fast whenever we have any errors and their system is one of the easiest to navigate.
09/20/2018
Great Rates Great Service. Always lookout for their agents and customers. Marketing reps are friendly and always there to help...Solid company, they do what they say. Good experience.
09/20/2018
Always very respectful and very helpful when I need them. There is no long waits or being put on hold for a long time like other insurance companies
09/19/2018
I have been working with Falcon for the las 4 years and they have great rates and awesome customer service. I would definitely recommend them to everyone, and I’m looking forward to working with them for many more years.
09/19/2018
reps are always friendly and professional . The changes they have made as an overall company is amazing ! No more long waits to have things resolved
09/19/2018
Our agency has been working with Falcon for a while now, and I personally can say that they are so easy to work with. Their reps are always glad to help with any issue or question. Underwriting always updates us promptly is any documents are missing in their system. Thank you Falcon for the great work you provide!
09/19/2018
Falcon is an excellent company to work with for the past 6 yrs i been working with them and have no complains, their agents are great when it comes to a underwriting call no long hold and they are always professional, Marketing reps are friendly and always there to help... also Great Rates!!!!!
09/19/2018
Have been dealing with Falcon for a couple of years now. They have very much improved overall in customer service & exceptional underwriting team. Never have had to wait 2-3 days for a issue to be resolved, it is done at that moment. System is the easiest to work with. Reps are so friendly and professional! Affordable rates as well.
09/19/2018
They have a super easy system to work with, reps are always friendly and serviceable. They have made great changes to accept more customer and that is great! Overall, is a great company!
09/19/2018
Easy Company to work with, Quick to Answer a Call, and Quick to fix any issues even Over the phone. No Need to wait for 2 or 3 Business Days to Pass for and error to be fixed. Good Rates and easy to work with System.
09/17/2018
Falcon is an excellent company to be insured by and be an agent for! At America's Best Auto Insurance we want to make sure our customers have the best coverage with one of the best carriers around! Thank you to Falcon for always coming to the rescue when needed.
09/17/2018
I love working with falcon! They are so quick to answer the phones and everyone is so nice everytime I need to call in regarding a customer.
08/27/2018
I love to work with Falcon all their agents are great no super long hold times and they are always professional to the max. Your problems and issues are always addressed promptly if by phone or email they will handle it in a timely manner.
08/21/2018
Their agents are great to work with, and also very professional. Whenever I have questions or concerns they are more than willing to help!
07/31/2018
This company is very efficient and they always send updates about the new product they launch. Their marketing method is very good.
07/31/2018
We have been an agent for Falcon since May 2016. Our clients and agency have had nothing but EXCELLENT experiences with the entire Falcon Group. Claims are handled well and in a timely manner - no complaints from clients. Underwriting is always available and patient with us as needed. And of course the marketing rep Pam is always there to help out in anyway needed! We appreciate Falcon and look forward to working with them for many years to come.
07/24/2018
We have been working with this insurance company for a while. As an agency we aspire to work with the best companies that we know will give prompt, accurate and helpful service to our clients. Falcon staff is knowledgeable and have a lot of experience in the insurance field.
07/24/2018
The system is easy to use and helps give options for my clients. I always have someone to contact if I have any issues.
07/11/2018
Falcon Insurance has professional and helpful employees. Great experience and will continue to stay with them.
05/04/2018
Cora Wyrick was a delight to work with; she was prompt, courteous and informative. She was patient with my many questions and went above and beyond to provide excellent customer service - she should be a trainer! I’m giving an overall 4 stars instead of 5 for Falcon as after fees and insurance I was out $60 for a rental car I had after an accident that wasn’t my fault; the supplement approval process also took 3 full days, and I don’t doubt it would’ve taken longer if I hadn’t reached out to Cora for help and she graciously contacted the department for an update. I would give Cora 10 stars if I could...thanks Cora!
Details
Phone: (800) 929-3252
Address: 724 Enterprise Dr, Oak Brook, IL 60523
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