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General Info
Ready to replace your current vehicle? Want to purchase your first new car? You've come to the right place. We at Preferred Chrysler Dodge Jeep RAM are committed to supplying our customers with the finest new and used Chrysler, Dodge, RAM, and Jeep cars possible, at the lowest price. Allow our sales staff to demonstrate why we stand out among the competition.
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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Services/Products
New Chrysler, Dodge, Jeep, and RAM Vehicles. Wide Selection of Used Vehicles. Service on all makes, models and years. Restrictions may apply. See dealer for details. Vehicle Financing. Restrictions may apply. See dealer for details. Non-Commission Sales Staff. 10 year/100,000 mile warranty on new vehicles. Restrictions may apply. See dealer for details. Free 21-point Vehicle Safety Inspection. Restrictions may apply. See dealer for details. $14.95 Oil Change. Restrictions may apply. Appraisal purchase guarantee. Restrictions may apply. See dealer for details. Money-Back Guarantee. Restrictions may apply. See dealer for details. Best Price Guarantee on Tires. Restrictions may apply. See dealer for details. Computer System Diagnostic. Restrictions may apply. See dealer for details. Senior Citizen Discounts on Service. Restrictions may apply. See dealer for details. Walk-Ins Welcome. Restrictions may apply. See dealer for details. On-Line Scheduling. Restrictions may apply. See dealer for details. Saturday Service. Restrictions may apply. See dealer for details. Rentals Available On-Site. Restrictions may apply. See dealer for details. Free Pit Pass with Purchase. Restrictions may apply. See dealer for details. Night-Owl Drop-Off. Restrictions may apply. See dealer for details. Early-Bird Drop-Off. Restrictions may apply. See dealer for details. FREE Local Shuttle Service. Restrictions may apply. See dealer for details. FREE Vehicle Inspection. Restrictions may apply. See dealer for details. Wiper Blade Replacement. Starting at $8.99. Restrictions may apply. See dealer for details. Battery Installation. Restrictions may apply. See dealer for details. Customer Loyalty Program. Restrictions may apply. See dealer for details.
Brands
Chrysler, Dodge, Jeep, acura, buick, cadillac, chevrolet, cooper, ford, gmc, honda, hyundai, kia, lexus, lincoln, mercury, nissan, sebring, subaru, volkswagen, volvo
Payment method
master card, insurance, debit, all major credit cards, financing available, cash, check, discover, visa, mastercard, amex
Amenities
Complimentary Beverages Complimentary Snacks Complimentary Wi-Fi Customer Lounge Child Friendly Waiting Area HDTVs
Accreditation

Chrysler Certified Mechanics

Associations
Chamber of Commerce Member
Categories
Other Information

Parking: Lot

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Reviews

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RH
Rob H.

11/07/2016

Overall
Expertise
Professionalism
Selection

Terrific experience with Preferred Chrysler, Jeep, Ram. Jay Kilgo was outstanding, provided excellent service before, during and after the transaction.

claimed iconBusiness Response11/07/2016

Rob, thank you so much for the positive review. We appreciate that you took the time to leave your feedback. We are happy to hear that you had a good experience with our dealership. Our mission is to exceed our clients' expectations. Thank you for confirming that we accomplish this. Jay is definitely a valued team member. You can depend on him and the rest of our team to be there for you in the future. Thank you for making Preferred Chrysler Dodge Jeep Ram of Muskegon your dealership of choice.

This listing has been claimed by a business representative.
mrmennes

04/14/2013

Overall

stay away the left hand dosn't know what right hand is doing. There on the ball to sell, but after sale service sucks to say the least. My first experiance 4 years ago was great. I bought a second car 4 years later. After this time won't do it again. I guess they don't care about repeat customers.

Overall
Mathew made our buying experia...

Mathew made our buying experiance so much fun it didnt even feel like we were buying a car! We have been to several dealers and none compair to the experiance we had at Preferred Chrysler starting with mathew and ending with the finance guy. We will be back to see mathew again soon for our other car!!!

joyce18

01/04/2012

Overall
I wanted to thank you so much ...

I wanted to thank you so much for your help last week in obtaining alternate transportation when my van was in need of repair and Enterprise had no cars available for me to rent. Also thank you expediting the diagnosis and repair of my vehicle. It was just impossible for me to wait two weeks before we could schedule it for repair (especially, not knowing whether it was a warranty covered item). I was able to make it to my son’s last minor league game in the 3rd inning [incidentally his team won]! Thank you for going the extra mile for me!

shannonclemson

12/05/2011

Overall
Fantastic Car Buying Experienc...

Fantastic Car Buying Experience! ...I walked on the lot and was met by Mo. He was very courteous and efficient. Then met with Brad who helped me crunch some numbers on my Corolla. It was a breeze and the entire staff was delightful. My boyfriend was absolutely shocked at how welcoming the environment was! He'll definitely be shopping at Preferred Chrysler when he's in the market for a new car! Thanks for such great service! :)

staceyroherman

11/02/2011

Overall
Jason was great to work with. ...

Jason was great to work with. he was personable and friendly through the entire experience, and i truly felt he was working to get the best deal not just for the dealership, but for myself and my interests as well. I went in not expecting to purchase at that point in time, and he continued to work with me until we were able to make something happen, and i got what i felt was a great deal for my vehicle. Would definitely recommend the dealership and Jason in particular to any friends or family looking to purchase.

nikkilewis80

09/15/2011

Overall
I came into just get an oil ch...

I came into just get an oil change and came across a real affordable Grand Cherokee I’ve wanted for a while so I decided to trade in my Durango and they took care of it for me like it was no problem all I had to do was sign some paperwork and I was off in a new car, I would definitely come back just for the good service,

astaten98

09/11/2011

Overall
Preferred Chrysler is pretty m...

Preferred Chrysler is pretty much the cat’s meow. This place is clean and the people are friendly, they get really busy on the weekends but the salesman did a great job keeping up with his customers. Heeven remembered everything I requested and found the perfect Used car for us with all the features that I needed. I mentioned I have cash to pay for this, since mycredit has been ruined, and everything cost a total of PRICE! I definitely recommend Preferred Chrysler, they were fast, professional, and friendly! What more canyou ask for?

shelyshely56

08/01/2011

Overall
I wanted to say thanks for all...

I wanted to say thanks for all your help in getting us our new minivan. As far as minivans go this on is pretty awesome. Everyone is enjoying it, it’s a nice ride and it’s definitely more fuel efficient. Thanks again for your personal attention.

carino

06/30/2011

Overall
Preferred chrysler was recomme...

Preferred chrysler was recommended by a good friend, a salesman himself, who bought his latest Charger from them. My salesman gave me guidance through every step of the process, from the research to the purchase of my first car, he was nothing short of exceptional. Not only his experience and network have me confidence in his ability, but he truly served my best interests and I felt well taken care of.

Details

Phone: (888) 637-9461

Address: 3146 Henry St, Norton Shores, MI 49441

Website: http://www.preferredchryslerdodgejeep.com

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