More Info
- Email Business
- BBB Rating
- Extra Phones
Phone: (716) 694-1493
Phone: (716) 694-9377
Fax: (716) 694-1493
- Brands
- Echo, stih, timbersports®
- Payment method
- amex, discover, master card, visa, financing available, all major credit cards, check, debit, diners club
- Other Links
- Other Email
- Categories
- Other Information
Parking: Lot
Reviews
05/18/2018
So I've had two experiences with Jack's. Approximately 4 years ago they repaired my John Deere rider $275, they picked it up and did a good job. Since then I've tried to repair my newer Troy-Bilt Rider to save a few dollars. I did call Jack for parts which they did not stock. Not a big deal. I completed most of the repairs on my Troy-Bilt but had a question about leveling the deck. I called Jack's and asked if I could ask them a question about my mower. The man that answered started interogating me whether or not I have a product in for service. Do I have an account along with several other questions. I quickly surmised he was not going to help me although I have done business in the past and have called for parts. I find it hard to believe that a business is not willing to help unless you purchase something. Really sad. He could have answered my question in literally 2 seconds. Had he done that it would have totally changed my perception of their business. Some people just don't get it.
Details
Phone: (716) 694-9362
Address: 321 River Rd, North Tonawanda, NY 14120
Website: http://www.jackslawnmower.com