Good Ride Auto Care Center

I PURCHASED A BRAND NEW SET OF WHEELS AND TIRES FROM JBM WHEELS AND TIRES OUT OF HOT SPRINGS, AR ON 11-20-14 FROM OWNER, DANNY. THE SAID WHEELS WERE MOUNTED AND SHORTLY THEREAFTER EXCESSIVE VIBRATION WAS NOTICED WHILE TRAVELING SPEEDS GREATER THAN 55 MPH. I THEN SENT WHEELS AND TIRES BACK TO DANNY OF JBM TO RETURN SAID WHEELS FOR A WARRANTY SWAP. DANNY INSPECTED WHEELS AND TIRES UPON RECIEVING SAID AND FOUND NO DAMAGE AS INSPECTION WAS TO DETERMINE IF WHEELS COULD BE RETURNED TO THE MANUFACTURER FOR WARRANTY REPLACEMENT. PRIOR TO RETURN DANNY ELECTED TO SEND SAID WHEELS AND TIRES TO GOOD RIDE AUTO CENTER OF NORTH LITTLE ROCK, AR. TO HAVE THE WHEELS BALANCED SO AS TO TRY AND FIND THE WHEEL AT FAULT. UPON COMPLETION OF SERVICE BY GOOD RIDE I WAS ASKED TO HAVE THE WHEELS INSTALLED BACK ONTO MY VEHICLE FOR FURTHER ROAD TEST(S) TO DETERMINE IF VIBRATION WAS STILL DETECTED. I RETURNED TO HAVE SAID SERVICE PERFORMED AND IMMEDIATLY FOLLOWING THE SERVICE I VISUALIZED DAMAGE I.E.: GASHES, SCRATCHES, ETC ON ALL (4) WHEELS. AS WHEELS WERE INSPECTED BY SELLING COMPANY PRIOR TO THE DROP OFF AND SERVICE BEING PERFORMED BY GOOD RIDE IT WAS DETERMINED THAT THE DAMAGE OCCURED DURING SAID MOUNTING PROCESS AND OR IN HOLDING WHEELS PRIOR TO PICK UP. SAMMY, OWNER OF GOOD RIDE REFUSES TO TAKE RESPONSIBILITY OF SAID DAMAGE DONE BY HIS PLACE OF BUSINESS EVEN AFTER ACKNOWLEDGING AND EVEN VOICING SAID TO DANNY OF JBM THAT IN FACT IT WAS POSSIBLE THAT THE DAMAGE VERY WELL COULD HAVE TAKEN PLACE AS A DIRECT RESULT TO THAT OF CARELESSNESS ON BEHALF OF AN EMPLOYEE. THEREAFTER I WAS INFORMED THAT MY WHEELS BEING AS THOUGH THEY HAD BEEN DAMAGED WERE NO LONGER COVERED UNDER MANUFACTURER WARRANTY. I HAVE HAD TO COME OUT OF POCKET FOR EXPENSE SUCH AS SHIPPING OF NEW WHEELS AND DISMOUNTING AND REMOUNTING SAID WHEELS NOT TO INCLUDE VEHICLE BEING OFF ROAD NUMEROUS TIMES I REQUEST HELP IN THIS REGARD AS I FEEL AS A CONSUMER I HAVE BEEN WRONGED AND BULLIED BY SAMMY, OWNER OF GOOD RIDE AS A DIRECT RESULT OF THEIR CARELESSNESS.