Yamato Japanese Steakhouse

Food really good but servers. . Need more attention. But over all Hitachi chefs are good sushi not what I expected. Not good sushi hibachi. Was awesome. ...

We have been here 3 times in the past 4 years. Today was the best experience so far. Nice customer service over the phone. No waiting when we got there. We arrived at 12:30pm on a Sunday and were the only customers. There were about 22 when we left.

Chef was good. Server was really nice. Don't be in a hurry, and enjoy some good Japanese food.

Soup was fantastic, salad is not good in our opinion. Free sherbet for dessert.

They have a lunch menu and prices are not bad. Spring for the fried rice, it is amazing, especially with the duck sauce.

This style of restaurant takes a little longer to get your chef and food than a typical restaurant. My wife and I have been to four other restaurants of this style. The food was really good here but the service was by far the worst we have received ever. I would definitely recommend a different option then this place. We arrived at this restaurant on Friday night February 15, 2013 At 6:45 PM. We were told that the wait time would be forty-five minutes. We were seated at our table/Grill at 7:45 PM. They brought out drinks , soup, salad and took our orders in a timely fashion. Then we waited for a really long time for our chef to come. After waiting one hour and 15 minutes four people that were seated at the same Grill with us got up and left at 9 pm. At about 9:05 I got up and went to try to talk to a manager to ask for a chef to come and cook our food. We finally got a chef at 9:15. That means we were seated at our grill for a hour and a half before a chef came. There was no manager at the restaurant on a Friday night. So a hostess comes after calling the manager and said that they want to offer us a free appetizer for waiting so long. We said we were thinking of money off our ticket. So in a few minutes she comes back and says they're going to give us 20% off. The chef did a good job and did many tricks. My wife and I did not really care for his sexual jokes. When I received my ticket at almost 10 PM I was irritated with only 20% off. I complained and someone comes out and does not apologize. Instead they talk about what food cost them because I was asking for more than 20% off. I then told them to forget it and just paid my ticket. In my opinion for the poor customer service that we received we should've received about 50% off. I am a business owner and keeping customers happy is of upmost importance in my business practice. Not the case here.