Nail Addict

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\outl0\strokewidth0 \strokec2 This place looked good and when I first walked in I felt good about it. I was with a friend getting a spa mani and pedi. When we sat in the pedicure chairs, my chair massager was broken. I informed a worker who seemed to be the manager. She told me the manufacturer of the chairs screwed them up and it was a common problem and that it wasn't her fault. The place was busy and there wasn't another chair for me. The worker asked if I wanted to wait for another chair, about 30 minutes and not next to my friend. I declined and asked for a discount. The worker then argued with me in front of the rest of the customers and workers and refused to give me a discount even though I was not receiving the full services. The male worker who was giving me the spa pedicure rushed through the pedicure and never massaged my legs. I was looking forward to a relaxing massage and needed a stress reliever since my husband just left on a year deployment. I felt very humiliated and left feeling more stressed and very dissatisfied with the lack of service I received.}

Lacking in cleanliness and professionalism. Horrible customer service! Will not be returning. Had to remove polish from my toes. All staff has an attitude!

I had seen a lot of great pictures from this shop so I was really excited to check them out. I came in on a Friday morning around 10 and they were very busy. They asked what I needed and I said a full set. They told me to pick a color. I waited for over an hour and there were about 3 walk ins ahead of me. They took pedicures/manicures over walk ins who wanted acrylics/fills. All of the employees were eating/drinking and playing on their phones while they worked. Most employees only do one thing and it seemed like very few actually did acrylics/fills. Family members also arrived with pictures and several girls stopped working to socialize and look at them. After waiting an hour, I asked if I could make an appointment for later and they said they didn't make same day appointments. I noticed on Facebook that they had also put up a wait time of 20 minutes while I was waiting in there for acrylics. I was very disappointed and ended up going to another nail place that took me right away. I posted a review on their Facebook page and they deleted it right away so apparently they don't like any negative feedback. Definitely don't waste your time unless you can make an appt or have 3 hours to kill!

If you are looking for a professional, clean relaxing place to have your nails done go here. I have been here 3 times since they open and I am impress every time! They are extremely busy but is still very professional. A young lady name Lydia did my manicure and pedicure the first time and she was a pleasant young lady. The girls that run it are always asking and making sure I was happy and were very apologetic about the wait. They are very thorough with their work and the quality is amazing. The second time I came in I had the OPI gel polish put on and was very impressed with how long they held up. This is my new nail spot and I will definitely be telling all my friends and co-workers about it!