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02/02/2012
Never again. Rude staff and many hidden charges when the day came to vacate. Stay away from this company.
Our storage transaction is a simple month-to-month rental agreement. One price, not additional charges. Fees only occur if the customer does not pay in a timely manner, has a payment returned NSF, etd. We give a 10 day grace period before any fees are charged. Most of our competitors begin charging late fees between 2 and 5 days after the rent is due. The amount of the fee is governed by the Missouri Self Storage Act. It is $20.00 or 10% of the monthly rent. All storage facilities in Missouri charge the same amount. All if this is disclosed on our Rental Agreement and discussed with the customer at the time of the rental. All up front, nothing hidden!
07/28/2009
This company was extremely unpleasant to deal with. They were rude and unprofessional with lots of hidden fees and unhonored advertisements. I would never recommend this company.
I am sorry that your experience with Storage Banc was not what you expected. However, let me assure you that there are no hidden fees or charges. There is simply a monthly rental fee for the use of your storage space. Any additional charges and fees come from failure pay as agreed, and are in compliance with and goverened by the Missouri Self-Storage Act. All self-storage operators in Missouri are required to follow these same procedures regarding deliquent tenants. All of our rentals are subject to a Satisfaction Gurantee. We are committed to providing the best service and best value in self-storage in the St. Louis area.
02/07/2009
I will tell all my family members and friends to use Storage Banc from start to finish very proffesional and freindly. Very user friendly no truck to rent load once and your done no long hallways in a Self Storage facility to go down no stairs to climb. When they said load at your door they were not kidding! I was two feet from my garage into the Storage container and thats it! Great job Guy's Thanks again!
Earl P. Monroe
02/06/2009
I was very impressed with the staff and also my rates for the storage. Very clean unit. 1st month was free, that's a bonus as well. I highly recommend to anyone. Very good experience.
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Phone: (314) 262-8579