Southern Carpet Care Of Mobile

What a ripoff! I was quoted $75 for a sofa cleaning and was told it would take an hour and $100 for a simple house cleaning. My normal housekeeper is on sick leave. I asked Vickie @ So. Carpet how long would I get for my $100? I told her normally it takes 4 hours and she said it would take the same amount of time. I also explained to her that my house is incredibly small and very clean. I only have 1 BR and 1 bath. Well, they did the sofa in less than 30 minutes and the house in 1 hour! They didn't even come into the bedroom because they said I was in there? Where was I supposed to sit with a wet sofa?! She quoted me $175.00 for both and again, we discussed the time. They were here less than an 1 1/2 hours total and when I called and told her they were done, I asked her if she thought that price was fair? "Yes, because I am a business and there's gas, cleaning products, etc." I offered my own cleaning supplies and they said "no". She said if I check around, her prices are very competitive. I pay my housekeeper $80 for about 3 1/2-4 hours and she uses my supplies, so I don't even know what Vickie's talking about! No, that's not comparative! Two people should have at least been here 2 hours and more for the sofa! If you want to pay almost $200 for an hour and a half, go ahead. But, you've got more money and less sense than me! I should have listened to her reviews and Vickie, if you're return business is lacking, I can tell you why! Never again and get her estimate in writing before you commit!