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Your family's "BUSINESS" is our "FAMILY" Business

General Info
Choose a company who puts your needs first. When you call Mangano Sewer & Drain, take comfort in knowing we are backed by three generations of experience where quality workmanship & customer service is our top priority. We welcome all Residential, Commercial & Municipal customers in the Nassau & Suffolk area's. Get a free, no obligation estimate by calling us today. 24-hour emergency service is available.
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Services/Products
Plumbing, water heaters, oilers, pipe thawing, alterations, kitchen and bathroom alternations, sewer lines, Repair leaking or burst feed pipes, Fix a leak from a waste pipes, Fix faulty toilet flushing mechanisms, Unblock sinks, showers, baths and basins, Drain Cleaning, Clogged Drains, Leaky Faucets, Toilets, Tubs, Showers, Disposals ,Dishwashers, Washers, Septic Tanks, Pipes, Water Heaters, Pipe Thawing. * Cesspool Services * Sewer Services * Commercial Plumbing * Storm Drain Cleaning * Hydro Jetting * Kitchen, Bathroom Sinks, Shower & Main Line Cleaning * Main Line Repair & replacement * Video Inspection * Dry Well Installation * Commercial Maintenance * Municipal Maintenance * Cesspool Installations * Aeration * Chemical Treatment * Electronic Cesspool Locating * Sewer Jetting * Grease Traps
Brands
American Standard, Harben, Kohler, Moen, Sloan, Sterling, Zurn
Payment method
debit, travelers checks, visa, discover, cash, mastercard
Location
We service all of Nassau & Suffolk Counties.
Amenities
We Gaurantee our work! 10% New customer discount! 10% Civil Service Discount!
Languages
English, Spanish
Accreditation

Licensed Bonded & Insured for Nassau & Suffolk Counties

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Reviews

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kris1406

08/23/2012

Overall
I had this company come today,...

I had this company come today, they quoted a price over the phone but unfortunately when it came down to it there was a lot more work involved than i first thought. Turns out my septic tank had never been serviced at all and tech who came to do the work, it took two hours just to pump it. Also apparently bc it had never been pumped when the installers put it in they put it down too far for regular servicing and they had to make it higher to the surface in order for us to have future services done without destroying the whole lawn. All in all they did a great job and while it wound up costing a lot more than we were expecting, Im very happy with the job. My significant other wasnt too thrilled with the pricing, but, sometimes what needs to be done needs to be done, after all its not their fault that the work was never done. The service guy was super informative and so nice, I made sure to tip him after all the hard work.

jtheo8917

07/16/2012

Overall
Just had this company on Satur...

Just had this company on Saturday and considering your dealing with human waste the whole experience was educational and enjoyable. definetely feel like i got my moneys worth and my girlfriend was happy that the three guys on site were each clean cut and she felt safe letting them into the house with our 3 year old son to continue the work. Recommended them to my brother and would recommend them again.

kktranks1492

07/13/2012

Overall
Im a new homeowner, first time...

Im a new homeowner, first time buyer! I called this company for a cesspool inspection of the house i was looking to buy. I was very impressed with the staff because they were willing to teach me about my cesspool system. I grew up on city sewers and new virtually nothing. After I purchased the house I had them come back to service the cesspool, and we discussed installing an overflow. After about a month of living in the home I decided to go for it, because I entertain a lot and have a lot of family over. Im also getting married soon and my fiance and his daughter will be moving in. They had a crew come and each one was so respectful of my home and my landscaping. I didnt post my review right away because I wanted to make sure there were no issues first, but, I can only say good and great things about this company.

mikeike52

10/18/2011

Overall
great company, really nice ser...

great company, really nice service guy. did a great job and the wife was happy with the techs neatness. glad to be able to use our bathroom again!

jrvkn14

08/28/2011

Overall
This company is awesome. Wit...

This company is awesome. With all the rain wed been having i had some serious flooding in my basement. they came and put a pump in that ran to the street to get the water out of my house. i actually had so much water that even though the pump was doing its job if i wanted to beat it i needed another. we put a second in, and they called and stayed in touch with me all through the time i had the pumps, they answered all my questions and were just all around knowledgeable and provided a great service. id use them again in a heartbeat.

rpalumbo12

08/13/2011

Overall
I was reading all the reviews ...

I was reading all the reviews like I always do before I hire a company and I was very impressed with the reviews. I called, Mangano's came and fixed my problem. They were curteous and nice, and most of all efficient. Before I went to write my review I noticed the last one about this single mom. I gotta say I had the complete opposite experience with Mangano's company. I told them about my toilets issue, and as it turns out it wasnt a toilet problem at all. They initially fixed a couple odds and ends in the bathroom, and when that didnt take care of the problem entirely they were able to figure out where the true issue was. Its like going to a dr, they can only diagnose going off of the obvious symptoms. Mangano's was awesome, the tech who came was clean and nice and didnt make me feel like a complete ignoramus when I had given them the wrong problem initially. I recommended them to my brother for his cesspool issue, and my mother for her plumbing problems. Ill be a life long customer for sure.

karebear76

08/08/2011

Overall
Do not recommend this company....

Do not recommend this company. I recently had odors in my bathroom and called Mangano. I did not know where my cesspool was located and advised them of this when I first called. The technician came out and after probing the ground for 30 minutes finally found the cesspool. He aerated the cesspool but the cesspool he aerated was empty. Obviously it was the overflow. I would think that a reliable company would have known that my cesspool was empty. Instead he continued to airate that cesspool, and ofcourse had no problem take my money. I called a plumber and he confirmed the tank was empty. When I called to discuss with Mangano they said they did the job they were called to do. They did not offer to resolve this situation. Just typically of a company to take advantage of a singe mom.

claimed iconBusiness Response08/13/2011

Ms. Orapello, our technician came to your home promptly after you explained to our telephone operator that you had a terrible odor in your bathroom. You did not know the location of your cesspool system, which was fine, as many home owners do not. Our techician spent more than a half an hour looking for your system, as they are required to check in with the office so we can time stamp their progress on jobs to ensure that they are not late for the jobs they are assigned after. Our technician spent approximately an hour and a half using a probing rod, using the electronic locator, as well as speaking with your neighbors about the approximate locations of their cesspool systems, as in many cases homes in the same neighborhoods often share similar property layouts. The technician found only one pool. He informed you at that time that you most likely had more pools (overflows) that would likely need servicing as well, and in order to locate these pools in your system, we would need to put a camera down the line to locate the rest of your cesspool system. You declined this offer. You were initially annoyed at the charge for the electronic location we had to do to comeplete your job as well, and at no time did our technician not inform you of charges prior to doing the work. We make all our customers inital next to the estimate twice, the initial estimate, any other work we find, and then the final signature to pay the bill. Our techician aerated a full cesspool, as well as chemically treated the pool. Your cesspool is empty because our technician did the right job. Aeration breaks up the heavy build up of solids that cause a sludge build up that prevents the pool from draining itself, causing water to then either overflow, or create an odor. Once the aeration is complete, we chemically treated the pool, which breaks up the the sludge that is now floating in the water, leaving only water in the pool which then drains itself out. You told our technician you were having an odor and had never had your cesspools serviced. He informed you that servicing the pools would be the first step to diagnose your problem. You did not allow our company to fully diagnose your problem when you turned down the camera location of your cesspool system. We understand that times are difficult for everyone, not only single mothers. Our company does not take advantage of customers, or have surprise charges. Our customers are always fully informed of any costs before work is completed. We can only work within the scope of your budget. I personally spoke with the plumber you hired, who admitted to me that he had no clue about cesspools or cesspool systems and had never once worked on one to be educated in what he may have been telling you. I confirmed with him the work we had done at your home, and informed him we would be happy to help you in any other way that we could. I would also like to remind you that we gave you more than the traditional 10% new customer discount. We took off $125.oo dollars of your bill for the electronic location (which leaves you to pay $25.00 for all the time the technician spent looking for your cesspool system) because you told our technician that you were a single mother and couldnt afford any more, since you were in the midst of a nasty divorce. I am sorry that you felt we took advantage of you. We again, would like to reiterate that we would be happy to help you at any time with any further needs.

This listing has been claimed by a business representative.
ginoconsiliorri

06/24/2011

Overall
I have had problems with my ce...

I have had problems with my cesspool for years. I am so delighted to finally deal with a company that guarantees their work and doesnt change the pricing from the time you talk to them on the ohone until they reach your home.



Thank you Mangano Sewer and Drain for your prompt and honest service and for talking to me like I mattered. For that I will be a repeat customer. I am also glad that you travel to Nassau county. Now you can service my two rental properties. Thanks again, Gino Signiori

fmoli123

06/16/2011

Overall
My husbands rental property wa...

My husbands rental property was backing up repeatedly, and he called a company to come in and take care of it. The guy came and told us not to let anyone sell us on aeration because "he doesnt believe in it and its a waste of money." He pumped and put in 2 jugs of chemical stating that would take care of it. Well, needless to say over the last year, we've had to call that guy back 3 times, and each time it was the same old story. Finally I got fed up and looked for another company. The people at Mangano's were the most friendly and by far the most polite. The others made me feel like I was a stupid woman who doesnt know anything, which I dont, but I didnt like to feel that way. Mangano's came, we told him our story, and he pumped out 1000 gallons for 100 dollars (he was by far the cheapest on the island!) and then he aerated and chemically treated. We havent had a problem since and this is going on 9 months now! I didnt review the company before bc I wasnt sure that it would work... but it has, and we've saved a lot compared the other company that we probably would have called back at least 2 more times. Aeration works! And big thanks to Mangano's for being so quick about it.

claimed iconBusiness Response06/16/2011

Francesca, We are so happy our service was helpful to you. And we hope (for your sake) not to have to see you again for a while. :0) Thanks for the great review and for the recommendations to your friends and family members, please make sure you take part in our referral program and have your referrals mention your name for your additional 10% discount on your next service.

This listing has been claimed by a business representative.
maryannrivera

05/08/2011

Overall
I would highly recommend Manga...

I would highly recommend Mangano Sewer and Drain Co, to everyone I know. It was a Saturday evening after 5;00 p.m., and after speaking with several other so called 24 hour emergency service companies who couldn’t come out till the morning. I came across Mangano, ad in the Yellowbook. Jon (owner) arrived at my house within a half hour after I placed the call. I was immediately impressed with his knowledge. He took care of the problem while fully explaining everything to my husband and myself. We were extremely happy with the service and would definitely use them again. GREAT COMPANY!!!! Thanks again Jon.

susieq31617

04/16/2011

Overall
Service for my dad

My dad is elderly and he lives alone. I work two jobs and do my best to be there to help him, but I cant always be there. My father was having a problem with his tub draining slowly. I found Manganos online and liked their reviews. They came within an hour and called me when they were on their way. I was stuck at work and couldnt be there, they accepted the credit card over the phone after the job was done. When I got home I went to check the tub out for myself, and was told by my dad that the tech came, did the job, cleaned up after himself, and talked with my dad the whole time..Being that he lives alone it meant a lot to me that the guy was nice to my dad and recognized that a lonely old man might enjoy someone listen to his old stories. I wil definetely use Mangano's again, not only was their work professional and timely, but they just seem like a nice company of real people.

stephenpeter

03/24/2011

Overall
Greedy & Inflexible

WATCH OUT FOLKS!!! These people are greedy and will use any excuse to try to increase their bill. My job was only 2 days out of warranty and they refused to honor it. I even offered to give them the $500 job of inspecting my line with the camera, but they refused to waive the roto charge. Not people you want to do business with. BEWARE.

claimed iconBusiness Response04/16/2011

Unfortnuately when running a business there are always going to be happy customers, and customers that you just cannot please. Mr. Loeffler, we are very sorry that our company policy did not change to suit your wants, but if you will recall, you were 3 days out of warranty when you called, and when you re-scheduled us it was 6 days out of warranty of the main line cleaning we had completely for you on 2/18/2011, where we cleared a blockage of feminine products. You are a commercial building and therefore not able to receive the 10% New Customer Discount that we awarded to you anyway. We traveled to Sag Harbor for your commercial location, where once the job was completed you informed us that you did not want to pay the tax or obligatory fuel charge of $10.00. We regret to have to charge any customers a fuel charge, but with gas prices being so high it is a necessary evil. We are also required by law to charge tax, and cannot get away with accepting cash money for a waiver of the tax as you had suggested. On your ticket here in front of me, that you initialled and signed it states that if the problem reoccurs the line must be video inspected, and in order to do so must be electrically cleaned again. All of which you were informed of at the time of your first service. I would also like to remind you that we offered to take $75.00 off the charge of the main line cleaning the second time due to the the camera job. The cost of the putting the camera down the line was $375.00 plus the cost of the main line cleaning bringing the total up to $525.00, which we offered to discount the $75.00 bringing the total back down to $450.00. We are a fair company, and we pride ourselves on doing the right job, and that is why we have warrantee's of 30 days. If we bent the rules for you, we would have to do so for every other customer, and unfortunately, there are many dishonest people in this world, and many people just looking to get things for free. You were well informed of the charges at the first visit, and you chose to call our company back. If our prices were disagreeable you could have called another company at any time. We are not the type of company to add surprise charges to our customers. Again, we are very sorry that we could not accomodate you at this time, and would like to extend an additional 10% off your next service. Warmest Regards, Mangano Sewer & Drain

This listing has been claimed by a business representative.
jharper16

01/08/2011

Overall
professional

Most professional company Ive dealt with in a long time. They answered the phone at 645am. When they say 24 hours they really mean it. I called 3 other "24 hour" companies but they were the only ones to answer. Due to noise constraints in my area they got a truck out to me by 815am, right after the town would allow any work to be done. The tech was helpful and efficient and clean. I didnt feel like I was being taken for a ride like you feel sometimes with other companies. Ill definetely be calling them back!!

loumanlynn

12/28/2010

Overall
snow impressive!!

the morning after the first blizzard of the winter i was out shovelling with my husband when my 12 year old son came outside to tell me that the house was backing up. wonderful. i called several companies some said they were snowed in their yards and couldnt make it till the next day, and one who said there was a "snow charge" to make it there today. mangano sewer and drain was the last on my list and i almost didnt call because i expected the same thing. they answered the phone right away and were super friendly and told me they could be there within the hour. i asked about the possible extra "snow charge" and they'd never heard of something like it. they came within the hour like they said they would the technician was neat & respectful of my home, bringing in a towel to take his boots off to inspect the problem, before diagnosing that it was just a main line issue and not a toilet clog. he was done quickly. no fuss no muss. problem solved, shovelling continued. definetely calling them next time i have an issue.

jacquelou

10/29/2010

Overall
happy customer

i called the company at 830 at night. the tech was dispatched to my house within a half hr. he took a look and gave me an estimate. we made plans for him to return in the morning. i didnt have to chase him to find out what time he was coming back, he was at my door (on a weekend) by 845am with all necessary parts/equiptment, he had even called me from the store to discuss what color id prefer, and gave me a list of prices based upon make and model and color. i havent had a good serviceman experience in a while, nice to know some companies still got it together

belle06

10/21/2010

Overall
party pooper fix-it

picture it... big party on labor day with friends and family running around. my 12 year old daughter brings in my 9 year old son and says he smells like poop. he actually did. we checked where he was playing in the yard and sure enough, the area smelled like feces. i jumped on yellow pages and found mangano sewer & drain. the receptionsit sent someone right away, he was there within a half hour. it was a simple overflow issue that could have ruined the whole party. the tech fixed the problem for the day, and has such great prices, i used him last weekend to snake a line for me. does it get better than a quick response time? i dont think so.

farve12

09/05/2010

Overall
happy customer

Less than a year ago I had my cesspool serviced by an add I had found in the pennysaver. The guy showed up in ripped pants & a stained shirt. At the time I didnt really care what the guy looked like or what his equiptment looked like because it was an emergency situation. He gave a cheap price and came right away... I figured, how bad could he be? At the end he gave me a receipt and it said he guarranteed his work for over 2 years. This year, the same problem occured. I called the company back and he told me that he wouldnt honor his guarrantee. He was also going to charge me double for the same problem that he obviously didnt fix in the first place. My husband and I were furious. I called my sister to vent and see if she knew of anyone, she had a door knocker advertisement from mangano sewer & drain. She told me to call them. When the service man showed up (within a half an hour) he wore a nice uniform, his name clearly printed, and his van and equipment were spotless and neat. He gave me an estimate and included a 10% new customer discount. He even used a tarp to place the dirt and grass that he had to dig up to uncover my cesspool! He explained everything to me, and answered all my questions. He gave me a receipt that stated the company guarrantees all work for up to one year. I was very impressed and will definetely recomend the company again.

lilly58

09/03/2010

Overall
Lifesaver!!!!

I highly reccomend Mangano Sewer & Drain to everyone!!!!The owner Jon was extremely knowledgeable and professional! They came in, took care of what needed to be taken care of and left without a trace of being there! Which I highly appreciate since im such a cleaning nut!! Dont think twice about giving them a call such a great company!! Thank you so much Mangano Sewer & Drain for all your help!

danalf

09/03/2010

Overall
AMAZING!

THE STAFF IS SO FRIENDLY AND VERY WILLINT TO ACCOMIDATE YOUR NEEDS! I HIGHLY RECCOMEND THEM!!!

LC
Laurie C.

09/03/2010

Overall
Saved me in a pinch and made me a happy customer!

My husband and I own a medical building in which we had an emergency sewer problem. The toilet backed up on the lower level and water was pouring out into the hallway carpets about to enter the suites! Mangano Sewer and Drain showed up so quickly after our phone call. The owner, Jon, was efficient, polite and quick. He knew exactly was to do and acted quickly saving the disasterous mess we would have had. He stayed and made sure everything was just the way it was before the overflow. From his utility Van, to his uniform and to his actions I can highly recommend him to anyone. I am saving his business card should I ever need him again. Thank you - Mangano Sewer and Drain,- you saved the day!!!

Details

Phone: (631) 277-2800

Website: http://www.licesspoolanddrain.com