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Excelsior Towing

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(25)
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Today: Open 24 Hours
Years in Business icon
24 Years
in Business
(757) 403-0608Call
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Extra Phones

Phone: (757) 610-9157

Phone: (757) 610-9119

Payment method
mastercard, visa
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Reviews

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NP
Nova P.

02/23/2022

Overall
Expertise
Professionalism
Promptness

This guy is a go to if you want quickness and reliability for even my crazy emergency

OK
Opal K.

01/20/2022

Overall
Expertise
Professionalism
Promptness

Great guy & service!
Mr. Elie had helped me and my boyfriend out today and honestly he was such a very funny guy and make sure that it is okay to break down on the side of the road or have a dead car! He arrived accordingly with appropriate time to strapped my dad’s car up and was ready to bring it on over to the mechanic shop in no time with such calm and positive attitude. Very affordable, we thought it was gonna cost an arm and a leg but honestly for him it’s worth it!

I don’t think we can thank you enough, we are very appreciative your patience and how much you put your time in assisting us today.

Thank you so much for your service and help Mr. Elie. We all need more people like you in this world!! Have a blessed day!!

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Britney W.

06/04/2020

Overall
Expertise
Professionalism
Promptness

Mr. Elie came out to help my husband and I after making a terrible decision involving our car and sand. When he was not able to get to us by truck he and his family stayed and dug us out. literally shovels, wood planks and hardwork. he never wavered or thought about leaving.
All our towing business goes to this man from now on! Don't worry Mr. Elie, no more sand for us!

Thank you to you and your wonderful family!

CR
Chad R.

07/31/2018

Overall
Expertise
Professionalism
Promptness

Absolute pro. My roadside assistance sent two amatuers to pick up my AWD vehicle with locked parking brakes. They were late and clueless. I gave up and left my car at 2 AM. Excelsior called at 730 am, showed at 8 am. Eli needed no extra info, did not ask dumb questions and put his competitors to shame. Will recommend them always. Thanks Eli and Excelsior.

SM
Sheila M.

03/06/2018

Overall
Expertise
Professionalism
Promptness

Awesome experience! My SUV broke down at the hospital while visiting the emergency room. I needed to move the car and had to be at work. I left the key and cash for the tow in an envelope on the porch of the apt. I was rushing to work and misunderstood he asked to leave it with the vehicle. Ely drove out to the apt and picked up the key and tow fee, drove back to my car and towed it back to the apt. Parked it perfectly in a tight area! Very nice and got the job done quickly and efficiently and went the extra mile! So impressed with this company and will definitely call them if needed and recommend.

BR
Benilda R.

10/22/2016

Overall
Expertise
Professionalism
Promptness

Reasonable price, very nice people and great communicators. I have called numerous towing companies but refused to help me when my car got stucked in the flood. They were the only ones who came to the rescue. Love these people.

RN
Rachel N.

09/09/2016

Overall

Great pricing, service, and nice conversation while en route to the shop! Even though he works long hours he definitely has a great spirit and attitude about the job, and is knowledgeable about what he does. Unexpected great experience and would definitely use them again if I need to.

TS
Tony S.

06/19/2016

Overall
Expertise
Professionalism
Promptness

First ever car trouble experience and also one of the best thanks to Mr. Elie. Helped me out a lot and came to me at 3:00am with no hesitations. One of the best.

KE
Kerry E.

03/06/2016

Overall

Our starter gave out on a chevy 3500. He didn't hesitate to come help us tow such a big truck. He was there under the twenty minutes he promised! The driver Elie was so friendly and had a sense of humor. That sort of demenor really helps in such a stressful situation! Highly recommend! Will be calling if we need a tow in the future.

NS
Nathan S.

03/06/2016

Overall

Super fast professional driver. Ask for Elie he towed my c3500 dually and parked it in a tight spot with precision. Gave us a deal will call him for any future tows.

EA
Edgar A.

02/01/2015

Overall
as promised

Elie is awesome! The clutch hydraulics on my jeep failed on the way to work. Luckily, I made it there. I contacted Elie and soon after texted him all my info. He met me at my jobsite at the end of my workday, as promised.

TH
Tequilo H.

05/19/2014

Overall

Great service,pricing and very professional. Lowered car friendly. Enjoyed the conversation with them while going to my destination. Will definitely use them again if needed.

kingb0828

07/09/2013

Overall
Great People with Big Hearts

Mr. Elie and Mrs. Aurora helped out in a big way I needed help and they were there. For the first time in a long time I enjoyed having a conversation with someone!

hcant001

05/27/2013

Overall
Change tire

Literally driving home from the dealership from buying a new-to-me car and my tire blew with a good 1.5 foot split in my tire wall. They were on site in 10 minutes and quickly changed the tire while giving advice on how to fight the dealership for new tires. Awesome service!

bill.small.16

03/28/2013

Overall

Great service, great price. Did not ctach the operators name but what a great spirit! Had a truck that was over 200' off the road in the mud. It was cold, rainy and he just was having a great time. He got it out for me and actually made me feel OK about it!Have these guys in my phone now for any needs.

herbsa29

03/15/2013

Overall

After reading the reviews and ratings on here. I decided to call this company last night as I was stranded. because of the fair prices and quick service... Inno if the reviews were misleading or what not but The Price was outrageously high at $135 cash only!!! and the service was so so... Very Very disappointed!!!

Overall

I needed my husbands truck towed from one auto mechanic to a better mechanic that doesn't charge huge labor fees and Excelsior Towing picked up the truck and dropped it off without me even having to be there because I was at work. I called and paid $50 less than expected received a receipt within 10 minutes and they called me as soon as they had the truck on the tow bed and when the truck was dropped off! They were awesome and will save their number in my phone just in case I ever need them again! I for sure recommend this company!

amparr

01/17/2013

Overall
GREAT SERVICE

This company provides excellent service!!! They respond very quickly! Staff is customer friendly! BEST TOW COMPANY EVER!!!!!

emjerlies

12/11/2012

Overall
AWESOME!!!

People that came to help me put on my spare and jumpstart me were the nicest people! Just so wonderful! Thanks y'all!

Overall
Excelsior just took over the c...

Excelsior just took over the contract for our condo association, they are amazing, We really like them. They are respectful, curious, helpful, and here to serve us! Right after they started here, they towed one of our neighbors, because they could not see the parking decal on the car. As they were processing the car, they saw the decal at the top of the windshield which was being obscured by the window tinting. They brought the car back, the driver knocked on doors trying to find the owner of the car. After getting ahold of our neighbor, he waited 30 minutes for her to come home so he could show her why he had towed it, and to make sure it did not happen to her again. What a fantastic company, not many towing companies in Hampton Roads still have this kind of care for their costumers

Details

Phone: (757) 403-0608

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