English Plumbing

Dave nailed my four top priorities:
1. get my well working again
2. give me a final, reasonable price up front
3. go the extra mile to solve unexpected problems
4. demonstrate hard work, integrity and honesty.
Home run.

Specifically, the well seemed to run dry while flushing out sediment after a routine pump replacement. His guys initially thought it wasn't recovering, not refilling fast enough. When Dave arrived from another job, he came up with a couple of additional theories, and promised to return and try them. Next day he pulled the pump, found it had become clogged with sediment. In addition, thinking maybe it was sitting above the static level, he measured the depth of the well and found it was much deeper than we thought. So he added additional pipe to bring it well under the static level with *plenty* of room to spare.

When it was all done I had an improved well setup and he didn't ask for a penny more than the original price we agreed on.