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Detroit Diesel, Raybestos, Titan, Valvoline
AKA

Bill's Towing & Auto Repair, LLC

Bill's Towing & Auto Repair

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Reviews

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Joanna R.

07/30/2015

Overall

I am really late in reviewing Bills Towing but I have to share the experience I had with other travelers or anyone in need of good, honest auto repair. First of all, I was a woman traveling alone with two teen girls, a toddler and an infant. I wanted to take them to enjoy a weekend in the Dells. As soon as we arrived at The Wilderness Hotel, I noticed my 'check engine' light was on. I assumed (or rather hoped) my engine was just hot or something. We unpacked and checked the hotel out and decided we would go in to town for dinner. When we tried to leave, my car (2008 Suburban) had a warning alarm I had never heard before and 'Turn Engine Off Immediately' was displayed on my dash. I did just that and then I panicked. I didn't know what to do. I called my husband who offered to come up but it was a long drive and we would still have to get the truck home. I decided to research local auto repair shops and found Bills. They were there to pick my car up within 20 minutes and told me they would call as soon as they had an update. Within about an hour the mechanic called me to tell me my oil was black and down to only about 3 quarts. He checked the engine to make sure I hadn't done any major damage and gave me a double oil change to wash out any old, burnt oil. They also came to pick me up. The whole ordeal cost less than $120 which is a standard tow in Chicago. I believe it's important to pass this story along because I could have very easily been duped into huge repair costs and parts I didn't need by an unscrupulous mechanic. Thank you Bill's Towing for being honest!

Details

Phone: (608) 356-2000

Website: http://www.billstowing.biz

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