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General Info
Family owned and operate Heating, Air Conditioning and Refrigeration business serving all of Long Island, NY
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Services/Products
Air Conditioning System Installation Air Conditioning System Repair Ductwork Design and Installation Heating Installation Heating System Repair Refrigeration Repairs
Brands
Daikin, Fujitsu, LG, Lennox, Mitsubishi, Rheem, Trane, York
Payment method
cash, check, discover, master card, visa
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tommyo

12/14/2011

Overall
I couldn't get my Bryant furna...

I couldn't get my Bryant furnace to come on, so I searched the internet for someone local. Big mistake on my part! No sense of community from this outfit. Service charge is $145.-- I was charged an additional $75. for tech to come back the next day for an additional part that "had to be ordered." The "installation" took all of 10 minutes -- which actually ups the hourly rate to $450 an hour if you think about it. I was also told that I was cut a "big break" by not being charged full price for the service charge and part (a limit switch for $60?- I looked it up, it goes for ten bucks wholesale on the internet). Furthermore-- we were promised a new thermostat, gratis, which never materialized . It's really no surprise then, that, $300 later, I feel somehow violated. I should have charged $100 for using my bathroom (twice)! Next time I will gravitate toward companies who advertise that they charge by the job, not by the hour. Airtron? thanks, but no thanks. The repair was competent, however I can't help but feel I was baited into an exorbitant "service charge." As I am not made of money, I CANNOT RECOMMEND.

Details

Phone: (631) 361-6998

Website: http://Airtronny.com