More Info

Chicagoland's Spa & Hot Tub Specialist!

General Info
Right from the start in 1988, we dared to be different! Because we truly believe that new business relationships become lasting friendships, we choose to maintain a balance between quality and value in all products we offer without any sacrifice. We have always, and will always, believe that a satisfied and loyal customer; their children, grandchildren and friends are our greatest business achievements and most cherished personal asset. Our service department maintains complete respect for our customer's immediate needs and all future expectations, with continuing education in the industry to always provide "cutting edge" technology, advancement and product upgrades for our customers. Our company provides: •In Home Spa/ Hot Tub Repair •Replacement Spa/Hot Tub Covers •Over the counter parts for all makes and models •Spa & Hot Tub Chemicals •Spa & Hot Tub Replacement Filters •Large Showroom With Upscale New & Pre-owned Spas/Hot Tubs •Knowledgeable Staff To Answer Questions Come check out our showroom today or call to schedule a "wet" test in a working Spa/Hot Tub!
Email
BBB Rating
A+
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BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Fax: (630) 305-9938

Services/Products
Custom Hot Tubs, Installation & Hook Up, Filters, Chemicals, Rentals, Heaters, Ozone Generators, Therapy Spas, Indoor Hot Tubs, Swim Spas, Motors.
Brands
Baja, Caldera, Caldera Spas, Coleman Spas, Hot Springs Spas, Jacuzzi, Marquis, Master Spas, Sundance
Payment method
amex, cash, check, debit, discover, financing available, mastercard, visa
Accreditation

Underwriters Laboratories

Categories
Other Information

Bike Parking: Yes

Parking: Lot

Services: Custom Hot Tubs, Installation & Hook Up

Reviews

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BB
Bradley B.

10/09/2020

Overall
Service

Anthony came out to look at the leak we were having with our tub. He explained things clearly, answered any questions I had, and overall made it a very easy experience. I highly recommend these guys!

JB
Jim B.

12/20/2018

Overall
Selection
Service

I found Turbo Tubs while experience issues with my hot tub. Jay and staff, even though I had never met them, and didn't purchase the hot tub from them helped me diagnose and self repair my hot tub. I find that to be above and beyond in today's world! I would suggest anyone looking for repair or purchasing ahot tub, check them out!
Jim B.

BD
Brigid D.

12/26/2017

Overall
Selection
Service

I have been a customer of Turbo Tubs for several years. Jay, the owner, has always gone above and beyond to help with my hot tub needs. He is extremely knowledgeable as to how to solve any problem I may be having and is always willing to answer any questions. He is also great about making suggestions to get the best use of my hot tub. The hot tubs they carry are phenomenal and the customer service is excellent. I love being a Turbo Tubs customer and will continue to so long as I continue to have a hot tub.

KG
Kristin G.

07/02/2014

Overall

Terrible service! Service team scheduled to come anywhere from 1-5. Very rude when I called at 4:45 to ask if they were still coming. Finally called me at 6:15 to reschedule for the next day, then never showed up and never called to apologize or reschedule. Apparently they have enough business and don't need any more.

napersouthsider

08/03/2013

Overall

Don't bother with this place. May be a good place to buy a hot tub, but getting them to service it is next to impossible. Jay does not return phone calls and once you do get them to schedule an appointment they require a credit card to hold it. I would give them zero stars but that is not an option

laurenh007

01/21/2010

Overall
Excellent All Around, Merchandise, Service & Staff

We have had a nice hot tub for several years which is in great shape yet it requires maintenance from time to time to be in good, safe operating conditions. Turbo Tubs has helped me at their store with supplies for our hot tub, as well as they sent someone out who actually knew the problem once he turned the tub on when we couldn't figure out what was making a high pitched noise.



Turbo Tubs has beautiful new tubs we love, and the Pool one I love, they service and supply us with all our needs, our tub is still in good/great shape, we know they are professional and we are pro safety on these, Turbo Tubs is very accurate, timely and knowledgeable in service and parts.



For safety, knowledge, great service and great Hot Tubs, Turbo Tubs in Naperville is the best!



Thank you all at Turbo Tubs!

Details

Phone: (630) 305-9942

Address: 520 W 5th Ave, Naperville, IL 60563

Website: http://www.turbotubs.com

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