Inlet Pediatrics

I don't write reviews often (1 other time for an apartment complex I lived in years ago)but I want to save other parents the stress we went through at this place. The doctor's were very nice and I had no problem with them, and I know people that abosolutely love them, but I didn't see anything more spectacular about them, than any of the other pediatricians, or doctors that I have been to. My kids are sick all the time and my husband and I work full time. For sick children, they only take walk ins, and let me tell you, you sit in a crowded waiting area for 2-3 hours before you are called to your room. It is the worst experience at a doctor's office I have ever had, and I have lived all over the country and been to lots of different doctors in my life time (inlcuding military drs which are not even as bad at the ER even). Also--it wasn't a 1 time thing---this happened EVERYTIME we went, we would be sitting there for hours for sick appointments. Inlet Pediatrics was recommended to us when we moved here by a wonderful family that swears by it so we felt it had to be good. The wait time and the amount of people there, was unbearable. The doctor's seem rushed as well, if you get a Dr. Many times you will get a nurse. I switched to a new office, its a little bit more of a drive but the extra 10 minutes is SO worth it. Our new office, you don't wait more than 5 minutes to be called back, the Drs. are also wonderful there...and they take the needed time with my children, it is quiet, and there isn't this big rush. They take appointments for sick kids (which i have never heard of that not happening besides at Inlet Pediatrics). At Inlet Pediatrics, they call back 3 patients at a time---you are sitting in the uncomfortable waiting room with tiny chairs crammed in with other people making you more sick...coughing all over you! I have had better luck at the ER. Well-children appointments still take a good amount of time. It literrally gave me a stress headache---thinking I would have to take my kids to this place. There are sooooo many kids there, there isn't a feeling that you can really address your concerns, and I also felt it was very unpersonal. I have been to my new place 3 times and I feel like I know the dr. I see him everytime I go, not some random Dr. everytime I go, like at Inlet Pediatrics. Also---in the year I went to Inlet Pediatrics--- They are overcrowded, and that does say something positive about the place, but it is also the only pediatrician in Murrells Inlet. -- If they changed their system around and made appointments--it would possibly be better--but I think they have taken on too many clients. I couldn't be happier with our decision to move. I am not big on writing negetive feedback but I felt very fusterated with this practice, and feel that it is insensative to the children and families to put everyone at such an inconvenience, and not offer the best level of care. There are so many other practices that make the visits so much easier on everyone involved. It seems reckless to the patients to let all these sick people sit for so long when a better system could be worked out. It seems they are more focused on getting the more people more money instead of patient care. Also---if you need to reschedule a well appointment---it takes 2 months to get another one.

We LOVE Inlet Pediatrics! They've always gone above and beyond to help us and work with us. As parents, we are the ones responsible for making sure our children are safe and taken care of and the staff and doctors at Inlet Peds does their best to help you help your children.



You won't find a better Pediatrician along the the Grand Strand! We've been using them for years and we've always had great experiences!

DO NOT TAKE YOUR CHILD TO THIS CLINIC. I am in the Health Care field and work in a medical office. This is not how a medical office should practice.

My daughter has been going to inlet pediatrics since she was born. Three times they have contacted me asking for her shot records because they did not have them. When I would inform them their office is the only office she has been seen in since she was born, they would ask me, "Are you sure this is the only office she has been seen in?" SERIOUSLY this is my child we are talking about; of course I would know what doctor she has gone to for medical treatment. We have been told that we have appointments and have had to sit until after hours(5;45 pm; 3 hours after our "scheduled appointment") When I called to verify my daughters 15 month appointment (She is really supposed to be there for an 18 months well visit, this office has their head so far up their asses they do not know that she has already been there three months ago for her 15 month appointment) I am transferred, put on hold for 20 minutes and was told we would be contacted back. It took this office 4 days to contact me back. We missed her appointment because it was scheduled the day before they returned my call. I asked if we could reschedule her appointment and I was informed that it would not be rescheduled for another 2 1/2 months. My daughter had an ear infection and put her on multiple medications one in which would have killed her if I haven't read the packaging.

The receptionists in this office do not admit to their faults and resolve the matter in which they have caused. When we walk in the office the receptionist are the first faces we see. They are supposed to great us with happy smiling faces and kind professional welcoming gestures. I do not like walking into a facility to nasty looks on their faces, horrible attitudes, down grading comments, and someone who is ignoring you because the text she just received on her cell phone or the current gossiping that is going on behind the front desk is more important than doing her job.

I am very disappointed in the was this facility is being ran and I very upset about the was we have been treated..