McKane, Steven R, DDS

Had the misfortune of taking my 12 year old daughter to this office where she was subjected to ridicule by one of the hygienists. The hygienists admitted to the office manager after my complaint was lodged, that she did in fact refer to my daughter as having a "jack-o-lantern mouth" and apparently felt it within bounds to inquire about the status of my 12 year olds menstrual cycle. After the tears had cleared from my daughter, I forwarded my concern to the office manager and was assured it would be handled. Fast forward 6 months later to the next appointment, I learn nothing has been handled and that nasty, unprofessional staff hygienist is still a staff member. The office staff had the gull to schedule me (dad) with this vile hygienist for my visit. As I was initially surprised the staff member was still on board, I thought it appropriate to ask her about her comments myself. Expecting an apology as I was informed she was so profoundly regretful to the office manager 6 months prior, I was surprised when she denied everything to me, and called my daughter a liar. Again, this is 6 months after apologizing to the office manager for her actions and admitting she said my daughter's mouth was comparable to a jack-lantern, and providing unsolicited comments about menstrual cycles and how that may pertain to my daughter.



While I doubt the office endorses bullying of 12 year children, it cannot be overlooked that they do nothing to truly ensure a safe, relaxing atmosphere for their patients. I have never encountered such an unprofessional office, and would recommend strongly that you bypass this office. I am sure every parent wonders at times, what is going on when you send your child off with a supposed professional. At Damascus Dental in Mt. Airy, you need not wonder anymore as I could not imagine a worse environment for a child.

Best Dentist I have ever been to! I had lumineers done today and I am very, pleased Dr. McKane did a wonderful job, I have never been able to smile until today! He is a great dentist!!!!!!

If you want to look great this is the place to go!!

Excellent Office! Very courteous and friendly staff, and truly take care of their Patients! Would highly recommend!!

Would rate 0 if I could. I have a feeling his front staff & hygienist are the only reason he is able to keep that office running. Dr is very rude to his patients & his staff. Doesn't make the dental experience comfortable at all. Plus my crown kept falling out. Does he know what he's doing?

A very competent, practiced man. Also good with with kids.

his new office in Mt.Airy is brand new and excepts all ins.

I have to say hes the best dentist in the wash. balt. area.