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        Email
        Extra Phones

        Phone: (410) 774-0961

        TollFree: (855) 202-0257

        Payment method
        all major credit cards
        Other Links

        http://www.baycountryfloors.com

        https://baycountryfloors.com/contact-us

        Categories
        Floor Materials, Hardwood Floors, Home Centers

        Reviews

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        anonymous

        05/29/2014

        Provided by Superpages
        Overall

        Very poor customer service. Visited store and met with store representative that had very limited knowledge of carpeting. Made an appointment for home measuring--no one called--no one showed up!

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        jmo123

        12/02/2012

        Overall
        Carpet installation itself was...

        Carpet installation itself was done very well and we are pleased with the update to our den.



        What really impressed me was that they owned up to the issue and took care of it. I have electric baseboard heaters and the installer damaged the heater during the installation. Not only did they cover the replacement heater, they also took care of the installation and it is working great. We had a small job (one room) so this reapir effort was likely a large chunk if not all of their profit, they did the right thing and that really means a lot. We will definitely be going back to them for some much larger jobs we are planning for our home.

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        Details

        Phone: (301) 829-1667

        Address: 1001 Twin Arch Rd Ste 3, Mount Airy, MD 21771

        Website: http://www.baycountryfloors.com

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