Stephen Motors, Inc.

I have found that the people that leave reviews like these online are either sharing a great experience or a horrible one- mine was great! I purchased a used 2012 Impala from Stephen Motors in 2013. Greg helped me through the whole process- discovering what vehicle I wanted, and because they didn't have the color I was interested in, they went and found one for me, showing me pictures and keeping me updated along the way. He didn't go ask the boss for prices, he didn't send me to another department for finance, he didn't add on any extended warranties or service contracts. Just good, old-fashioned business. I'll go there again, and I'll tell all my friends!

I bought a suv from them and they said they would fix the transfer case and they put it into the contract. I took it back 3 times to have them fix it and they said nothing was wrong with it. I finally took it to another dealer and they said that the tranfer case was so bad it would cost less to to get a used one. I got it fixed and went back to stephens and they said they werent responsible for anything.