Monteray Park Car Wash

I've been to this car wash place few times, not because they are good but because they are close to where I live. Their service haven't been great; they are slow, and the job they've done is just okay, not impressive. But after today's experience I see no point of putting up with them anymore.

I went in today to get a hand wax car wash, which costs $39.99, I guess that includes cleaning the floor mat too. When I picked up my car, I found out there was a huge hole on the floor mat at passenger side, it was ripped opened. I drive my car everyday and if there is such a hole there, I'm pretty sure I would have noticed. I asked the guy who was cleaning my car what happened, he told me it might have been damaged when they use the machine to clean the floor mat. So I went in and inform the owner. She came outside, looked at the hole and told me this hole looked like an old damage, I told her it wasn't there when I drove in. I also said if they didn't damage it, then that must be someone else's floor mat, not mine. She kept saying there's no way this is a new damage, and every model comes with different shapes and sizes of floor mat, no way they will mistakenly put someone else's into my car.

I knew at that point she is neither going to admit their mistake, nor do anything about it. So I told her I will not come back to this place again, and I left.

My point to this event was not only she sounded like she was accusing me lying, she seemed okay that I said I will not come back to this place again. I actually don't expect her to do anything about it, hey, sh*t happens, nothing she can do. All I want is for her to admit the mistake and apologize to it, but I got a totally opposite attitude. I will NOT go to this place again, nor would I recommend this place to anyone.

Went to Monterey Park Car Wash today to have my car washed, and unfortunately I left my ipod inside the car (although it WAS hidden).



When I got home, I realized that my ipod was missing, went back to Monterey Park Car Wash, and everyone had gone home.



I urge people NOT to use this car wash, unless you like your valuables stolen.