Reviews
04/14/2017
They charged me for the wrong drink. If I had not asked for the difference they would have keep the difference in price.
03/22/2016
I entered the store for the first time to experience their Bday special for $1.99 20oz special they've advertised for weeks. The store was empty except for a couple in front of me. I waited 8 min's before my turn. I asked for the item advertised on the poster. I ordered 2 more drinks. asking if $1.99. 5 min's. later I paid and waited for drinks. I was overcharged. I brought it to the attention of the persons making the drinks. She informed me there were extra add-on's cost, even item advertised on poster was not $1.99. Frustrated I asked for full refund took another 5 min's. I've worked in customer service 30+ years, it takes a lot for me to leave a negative review. I don't know how much biz this place does but it always seems empty when I drive by, now I know why. I called their HQ got voice mail, I left a msg. 7 days later still no call back. Poor customer service there also. They're building a Starbucks down the road. I've never a problem w/Starbucks that wasn't resolved quickly.
Details
Phone: (734) 344-7408
Address: 559 N Telegraph Rd, Monroe, MI 48162
Website: http://www.biggby.com
More Info
- Payment method
- master card, visa, all major credit cards, amex, company card, discover
- Price Range
- $$
- Other Link
- Categories
- Other Information
Cuisines: Coffee House
Wi-Fi: Free
Wheelchair Accessible: Yes
Parking: Lot, Private
Bike Parking: Yes
Takes Reservations: No
Outdoor Seating: No
Price Range : Average
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