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BBB Rating
A+
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Neighborhood
Texa-Tonka
AKA

EcoMaids

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Reviews

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Jean

02/19/2014

Provided by DexKnows
Overall
My cleaning team is the best!!!!!

I walked in my home tonight and it was perfect! My cleaning team is the best!!! The house was cleaned, organized, and all the little touches the team does were there!!!I am a happy customer tonight!!! Ecomaids are awesome!!

Ange

02/19/2014

Provided by DexKnows
Overall
Fantastic

Thanks so much guys! The house looks fantastic.

LG
Liz G

09/05/2013

Provided by DexKnows
Overall
Top of the line

Wow, I was so impressed with the job that the Ecomaids did I decided to start a regular service with them. I have used other services before a couple times a year and no has come close to the service Ecomaids have done. Top of the line all the way!!

VW
Victoria W

08/15/2013

Provided by DexKnows
Overall
Above and Beyound

I couldn't have been happier! What a gift to come home to a seriously clean house! The above and beyond award goes to whoever did a few stray dishes that were left over from a birthday party we had the night before. I appreciated the extra effort, but really, I do NOT expect any cleaning service to do my dishes! Again many thanks for the whole service.

SR
Sharon R

08/15/2013

Provided by DexKnows
Overall
Extra Effort

Extra efforts were made to get my kitchen and bathroom to be more orderly and less cluttered. Above average service!

PS
Paul S

07/23/2013

Provided by DexKnows
Overall
We'd recommend Eco-Maids to our friends!!!!!

The folks that did the work were great! They even took care of a tough stovetop that we had on our "to do" list as a separate chore. Looking forward to their next visit. We'd recommend Eco-Maids to our friends.

LG
Liz G

07/11/2013

Provided by DexKnows
Overall
Great Cleaners, Great products

The cleaners did a great job and made my home look like new again. I love the products they use and how safe they are for our children!! I would highly recommend Ecomaids!!!

Jayne

06/20/2013

Provided by DexKnows
Overall
Excellent

I was very pleased with their service. I am a very picky cleaner and everything met my high standards. Thank you

AA
Alfred And Frances

06/20/2013

Provided by DexKnows
Overall
Magic

Brianna and Mariah did a superb job! We left them in charge and returned to a spotless house. It was like two magical fairies had touched our home with their magic wands.

shan0133

09/19/2011

Overall
In December 2010, I purchased ...

In December 2010, I purchased a voucher through Plum District for $50 for $100 worth of cleaning by EcoMaids. I was expected to pay the balance. When I found out I was pregnant and moving to a bigger place, I negotiated a different expiration date and scheduled their services for my new house. I explicitly told them to contact my husband with their estimated arrival time and gave them his contact information and name. Instead, they emailed me that they would be early but called him on the phone and told him that they would be late. (I did not get their email because I had just given birth to a premature baby.) Then, they told my husband that they would take 3 hours. I had explicitly instructed them that my mother would go there on my behalf while they were cleaning to ensure that our expectations were met. They did not wait for her and did not stay 3 hours. Their own note says that they left early. They did not clean the blinds, moldings, shelves, cabinets, and drawers as they were instructed to in writing. They said they thought they were OK leaving early because they told the guy that was in the house. That guy was a high schooler helping us move! He did not have the authority to OK their departure and probably has no idea that he was construed to have done so. Between my payment for the original voucher and my expected payment of $53.30 for the balance, I will have paid more than $100--which they think is worth more than $150 because my original $50 was for $100 worth of services--for almost nothing.

claimed iconBusiness Response10/31/2011

Thank you for the review. We are sorry that you didn't have a good experience. As we responded in our follow-up to you, we believe there was miscommunication and we do apologize for any misunderstanding. We tried to go above and beyond for you by allowing you to use a discounted coupon beyond it's expiration date. We discussed the appointment in detail several times with you and even changed your scheduled cleaning date last-minute. Per your request the day before the cleaning, we sent the team earlier than their scheduled time to try to meet your moving deadlines and had the team call your husband ~20 minutes in advance of arrival. Since we arrived close to two hours before your scheduled time, I am confident that they didn't tell him they'd be late! The team worked through the items on your list and there was nobody home when they were set to leave. Therefore, they left a note that said they finished earlier than expected. As you can imagine each move-in clean takes a different amount of time when we are cleaning out cupboards, appliances, etc., and we are not always spot-on in our predictions. We charge hourly for first-time and one-time cleans, so your charge was adjusted lower than your estimate to adjust for the amount of time that they were in your home. Should they have waited for your husband to return, you would've been charged for wait time, which we are certain you would not have been happy about!

This listing has been claimed by a business representative.
annejarthur

11/30/2010

Overall
Clean and Green

Tired of not-quite clean feeling with the old feather duster and smelly chemicals? I had never heard of green cleaners til Groupon but grabbed the opportunity with EcoMaids. I was sold after that first visit and signed up for a customized schedule, with lots of flexibility for special occasions and special cleanings.

Loved the cleaners and the office staff, I'm now a regular customer!

misszildjian

11/20/2010

Overall
EcoMaids Brought Me Back to Neutral

I take care of my house, but it needed some extra help. I had a roommate move out, and I had high traffic areas that needed special attention (i.e. kitchen, bathroom and fridge).

I literally hugged the cleaners when they were done. My refrigerator, which needed a lot of help, looked like new.

My bathroom floor and tub, which had seen little cleaning since the bath was rarely used, gleamed. And my kitchen was spotless. This was exactly what I needed as a full time office worker and full time student. It brought my house cleaning back to neutral, so to speak, so I could keep up the cleanliness on my own.

I plan to have them come back on a regular basis for general upkeep, and am so happy with the service I received! I also really appreciated the fact that the cleaning products used are eco-friendly. My 18 month old nephew visits often, and I know there will be no harmful cleaning product residue around.

Thanks EcoMaids!!

elli0103

11/02/2010

Overall
Excellent Cleaning

I have been using Ecomaids over the last few months and coninue to be impressed with how thorough and professional they are. The customer service with the company is exceptional and I have been very pleased with the team of maids that provides my regular service. I highly recommend EcoMaids!

maryasamuelson

09/26/2010

Overall
Wow!!

Wow! From the initial phone call for an estimate to the cleaning itself, this is a top knotch company that clearly takes pride in great customer service. I'm telling all of my friends! And it's good for my family too!

gill0215

09/20/2010

Overall
Excellent and Thorough

I was very happy with the service I received from EcoMaids. They sent a team of two and the team leader, Whitney, was very personable and conscientious about making sure the cleaning was a thorough and complete job. I'm was also really impressed that EcoMaids did a follow-up phone call to ensure that their service was performed well. I think the monthly service from EcoMaids will be well worth it!

slalbright

06/29/2010

Overall
WOW!

WOW! I couldn't believe the extreme level of detail. The maids were very professional and thorough. Highly recommend, I've singed up for bi-weekly service. Price is a little high, but worth every penny.

Details

Phone: (612) 216-0989

Address: 7600 W 27th St Ste 220, Minneapolis, MN 55426

Website: http://ecomaids.com

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