James' TV and Audio Repair

Contacted James scheduled appointment for a drop off of a vintage Sansui receiver
dropped it off paid diagnostic fee and was told be about two weeks. One week later i had my unit back and it was a totally different picture from what i dropped off barn stored for several years , James resurrected my stereo . The cleaning alone was worth the fee. thrilled and will be bringing another unit for his attention. Highly recommended by me.

WARNING- PLEASE READ.
James the owner of Jame's TV and Audio Repair is one of the rudest and unprofessional people in the industry. I was provided James through Assurion warrenty serivce. My first intial conversation with James was that he was scheduled to come out on a Saturday to pick up my product. James left me a voicemail stating that Saturday was inconvenient for him and that Satruday will not work, to call him back and schedule another day for pick up. I called James and let him know that monday would work if Saturday would not work for him. James showed up one hour late in a passenger van that had been spray painted with no help assisting him to carry the product out. James did not ask but insisted I help him carry the product out. I asked him did he have any idea when the service would be completed he let me know that he did not know but he would not return the product until he had another service in my area because it was not convenient for him to come to my address. Again I did not call him or schedule his service. I made a complaint with Assurion on behalf of James unprofessionalism and rude behavior and they assured me it was taken care of. When he returned with the product the following Saturday he then again demanded my niece who was watching my 1-3-5 year old children to assist him carrying in the product. While assisting him my 3 year old son got out of the house and had almost got to the road while she was stuck assisting James. I gave James a call that evening wanting to follow up with his rude behavior and unprofessionalism. He took it upon his self not to return my call until 10:40 pm. Eastern time and call back to back and left a voicemail. I returned his call the following day during normal business hours and wanted to express my concerns. James began to yell at me and said that he was never rude to me and that I was to high on the mountain. I told James that I had only treated him with respect as well as everyone else in my household but where as we could not come up with a resolution I would follow up and file an additional complaint with Assurion which I did after speaking with him. Prior to getting off the phone with James, James continued to raise his voice and told me "I was putting his Fuc**** job on the line" and hung up on me. PLEASE TAKE THIS REVIEW INTO DEEP CONSIDERSATION BEFORE CHOOSING JAMES'S TV AND AUDIO REPAIR. If you are unfortunate and send him from Assurion please remember to file a complaint if you are treated the same way which I'm sure you will be. Request that a service manager calls you back.