Swift Creek Animal Hospital

We have always had a positive experience here with our dogs for both grooming and veterinary care. Do recommend to friends.

My father has a cat whom looked like he was about to die, he just looked like he was in a great deal of pain. He was rather old and from experience my father didn't want to see the cat suffer. He asked if I could call around and see how much it would cost to have him put down. I called several place all whom seemed more so about the money and not the health of the cat. Upon calling Swift Creek the lady who answered the phone was very polite. After telling her what was going on she advised me to come in and see Dr Nofzinger so that he could do a exam on the cat. She said there would be NO EXAM charge only the cost of the medication to have him put to sleep if needed. Well I arrived, they seen the cat as I walked in and knew me by name and have never seen me before. The vet assist came in and took one look at the cat and said im sending the doctor in, when he came in he already knew my request and he said sooo tell me why you want the cat put down, I told him my fathers request as he did his exam, after he looked at me and said this cat is constipated thats why he is not eating any more and is why he looks soo ill. He said they could clean him out and change his diet and he'll be as good as new. I told him it was my fathers choice and he was at work. He asked if I could call my father so HE could talk to him. He said he did not see death in this cats eyes and he did'nt want to put him down. After the vet assured my father that this would work my father agreed to the surgery, he told my father that if this did not work that he would refund my father for the cost of the surgery and put the cat down for free! Swift Creek is all about the love for our pets, they are awesome people with a good heart. Since then my father has changed vets for all of his pets and to this day his cat is just as happy as he can be. My brother and his wife started taken their 2 boxer pups and I too have started taken my 3month old pitbull. I dont think we could have found a better place to go!

i am VERY disappointed in this office! i had slightly sick lizard i took him there a week ago beacuse he was just looking weak.... the doc told me he was underweight said the prob might be this and gave some antibiotics two days of the meds my friend stop eating completely and appetite was never an issue.. i called when the office opened told them i didnt think my friend had much longer please tell me what i should do the secretary assured me that the vet would call..... i called again in 1 1/2 hours she assured me again when he was done with his client she would have him call me...... my poor friend laid there all day with no energy and NO CALL!!! there was nothing i knew to do for him and wanted some advice it is now 2:06 still no phone call from the vet and my friend is now motionless and lifeless he will be missed ... i will NEVER go to this clinic again all i needed was a phone call two minutes and couldnt get that as i was losing a friend.!!! i dont know if it was something my lizard actually had or if the meds made him worse but the guess of this vet sure wasnt right!!!!

The staff here are very pleseant and considerate. Because of prior experience with 2 of the vets here I drive almost an hour just to see them. I had a really sick dog and they took such good care of her. I could not have asked for anything any better. They have always treated my dogs like they are one of their own. Even with loosing a dog to illness, you can see that they are also affected. It is very apparent by their words and actions. Went somewhere closer to home for a while but was just not the same environment for my dogs or me. It is worth the drive to have piece of mind to know your pet is taken care of.

This facility needs to figure out how to respect other people's time, you just don't sit someone in a blank room for an hour and not come in and let them know why the delay. An hour is ridiculous to be sitting with absolutely nothing to do and trying to keep a dog happy.

If they had considered coming in and saying we have an emergency so we will be awhile then I could of have the opportunity to reschedule the appt at a more convenient time for me also.

I will think twice before going back to this facility with that type of disrespect for me.