Dr. Carlos Alberto Pacheco, MD

My husband is a Type 1 Diabetic and has been going to Dr. Ali's office for the past 3 years. After each visit or interaction with his office staff, we were disappointed in the treatment and level of disrespect... after this last visit, we vow to never return. The front desk staff, scheduling personel and the practice manager showed their true colors yesterday with a high disregard for their patient. We had a critical situation that needed immediate attention but they refused to help him because of an absurd office policy - after many calls and a visit to their office. When asked to speak with Dr. Ali directly about the issue, he refused as well. This office attempts to bully the patient by intimidating them with their policies and outright rude behavior. Not only are they disrespectful but the disregard of their patients health is evident and something that should not be tolerated. It is my recommendation, keep looking for a Dr. with your TRUE interest at heart.