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(513) 683-8406CallMap & DirectionsDirections10038 E Kemper RdLoveland, OH 45140Write a ReviewWrite Review

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General Info
Since 1979, Decks Unlimited has been specializing in residential renovations and remodeling in the Greater Cincinnati area. We can transform your outdoor space with a porch or deck, customized to fit your needs. We work with a variety of materials to create elegant porches and composite decks. Trust our crew to help enhance your landscape so that your family and friends can enjoy all year long. Our crew is licensed and insured, as well as equipped with the latest technologies to produce high quality craftsmanship.
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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Services/Products
Custom Woodwork, Renovations, Deck Sealing, Composite Decking Installation, Staining, Refinishing, Deck Construction, Deck Coatings, Porches.
Brands
TimberTech, Trex
Payment method
cash, check
Neighborhood
Loveland-Madeira Corridor
Categories
Other Information

Services: Custom Woodwork, Renovations, Deck Sealing, Composite Decking Installation, Staining, Refinishing, Deck Construction

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RW
R W.

04/29/2014

Overall

Decks Unlimited did work on our deck in 2006 involving repair to the support structure as well as resurfacing with composite decking. We recently had our home inspected due to our home sale and the inspector informed us that the manner in which the posts were repaired had created a structural concern and was not an accepted method of repair. I contacted Deck Unlimited and a representative came to the house and agreed that the posts should not have been repaired the way they were. He recommended replacing the posts (5 in total). I then informed him that it was his company that had created the issue back in 2006. He then asked to see the inspector's report which described a suggested repair. After not hearing back for one week I contacted the company again and received an email quoting a repair charge of $120/post ($600 total) to repair the posts per the inspector's recommendations. They created the structural defect and now want to charge me to fix it. They are not standing behind their work nor taking responsibility for their mistake.

Details

Phone: (513) 683-8406

Address: 10038 E Kemper Rd, Loveland, OH 45140

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