Hollywood DJ

I got my gear. I purchased a set of Pioneer SE-DJ5000 - DJ Headphones and am pleased with my purchase. The sales rep helped me select the headphones. Great customer service

I am extremely happy with my purchase. I was on a tight schedule and I needed to pick up a set of speakers for a gig and found a great price for JBL Power Speaker. After talking to a sales rep I decided to get a package which included stands and XLR cables. Got everything I needed quickly, and will order from Hollywood Dj the next time I need gear.

I ordered a Mixer from Hollywood DJ and the sales rep Drew helped me pick a Pioneer DMJ-600. I am glad I could talk to someone instead of clicking and reading specs. They also sent out my order quickly.

I've had the worst experience with Hollywood DJ ever! Allen the manager or owner calls me up two days after I place the order to tell me that they "just" got the shipment of lights I ordered and said "Do you want me to ship them or do you want to pick them up Saturday?" and all I could think was why is he asking me this? The website says "in stock" so I'm expecting these things to get to me soon since I live in LA too. I said well, I paid for shipping so ship them to me and I asked when will I receive them. He tells me Monday so I never get it Monday. I call and get an employee that tells me he's out of the "office". I call back and a rude employee tells me that it's already shipped and hangs up on me. Long story short, every day I call they tell me that it's shipped. A week passes by and nothing. I ended up talking to Allen again and we both agreed that I'd go pick up the lights at the "store". I drive through what looks like an alley (full of sewer water) and park in their "parking". This guys operates out of a small establishment with merchandise crammed up to the ceiling (looks like a swap meet) and his paperwork is scattered everywhere. The guy is unprofessional, runs to the back and hides, says that my lights are "on their way" I wait 40 minutes for him to come out from the back and nothing. What a waste of my time and gas!!! Don't every buy anything from this guy. If you do, you're asking for it. I'll take my business elsewhere! I asked for a refund and he has not refunded me YET!!

WORST COMPANY I'VE EVER HAD TO DEAL WITH. I DO NATIONAL ORDERING EVERY DAY AND NEVER HAD TO DEAL WITH THIS TYPE OF INCOMPETENCE WITH A ORDER.

ITEM NEVER SHIPPED, TOOK 2 DAYS TO CONTACT ME FOR A PRIORITY OVERNIGHT AM DELIVERY.

BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!