MultiCare Rockwood Liberty Lake Clinic

I can not stress enough what a horrible experience this place provides. Do not use this location. Ever. Maybe don't even use Rockwood. I don't know how you feel about how you spend YOUR time. But i value mine. I make a point to get time off work and show up at the previously schedules appointment. Apparently the idea of seeing people at the time of their appointments is a foreign concept. Heretofore unconsidered or or even dreamed of by these individuals. If you're going to spend your time, sick leave, and money to seek needed medical care: FIND SOMEWHERE ELSE. I could not have been more dissatisfied. As I sat waiting through my scheduled appointment, thinking of all of my effort and work to be there, the staff didn't even seems to notice that they were hours behind schedule. Not once did they tell me the reason for or even acknowledge the that there was a delay. They will have no problem letting you sit for hours, for a SCHEDULED APPOINTMENT. While i understand peoples time is important, it's abundantly clear that the staff and practitioners didn't think mine was. I wish i could give 0 stars.

If I could rate lower I would. I've stayed here for a few years out of convenience but they are absolutely awful. I've finally had enough. Go else where.

I have had 3 negative experiences in a row! I have had great experiences with other Rockwood clinics, but the one in Liberty Lake is awful!! Go somewhere else, you will be glad you did!