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BBB Rating
A+
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Neighborhood
West Columbia
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Reviews

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MC
Marc C.

08/16/2016

Overall
Expertise
Professionalism
Promptness

I have been taking my convertible there for about 4 years now.
Heres the deal, with my experiences at least, since going here to Loftis' Automotive.
The other day I had my girlfriends tires swapped to different rims, and took my sons escort zx2 there yesterday for an alignment. When leaving I thought if I were ever to write a review for somewhere, this place would be one for it.
Again, Mr Loftis is really affordable! The man that owns it, Mr Loftis knows what he's doing. The other folks there must be good as well as I have Never had a bad repair or experience after taking my car there! I came home and wrote a review after thinking about all of the times this place has come through for me, like a dealership would NEVER do!
I told my mom to take her car there if she ever needed to and she has been now for a while. I know for a fact she'll be taken care of. She'll he be satisfied! Even the cost. So anyway, thats a review from my experiences over the last 4 years going there.

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TE
Tim E.

04/10/2014

Overall

My family has been going to Loftis Automotive for many years now. I have sent many friends and family to them and they were always glad they went. Reasonable rates and good service.

Overall
Long Time Customer

I've been going to Loftis Automotive for 10 years. I have found them to be very trustworthy and honest. They have had numerous opportunities to take advantage of a situation and have always displayed high standards for ethics.



Their skills are very broad and I've had them do everything from brakes to replacing transmissions. All of the repairs were performed promptly and within the original estimate. While I tend to use drive-bye places for oil changes, whenever I'm in need a of repair that affects the safe operation of the car, or requires confidence in a mechanic's abilitiy, then I go to Loftis. There is nothing more important than having a mechanic you can trust work on the car your child drives. In my case, that would be Loftis.

glowingone2004

05/07/2008

Overall
I'm shocked!

I received a refereal from a friend for a automotive repair service, I was told this place was the best, well I can't speak for their skill because I never got that far, when I called to make an appointment someone answered the phone and said "God Damm, I wish you people would quit calling" and then hung up on me. How RUDE! I thought people in the south were friendly and considerate, obviously they must be northerners. Hey guy's evryone has bad days, but you never answer the phone that way no matter what mood you are in or what is going on in your personal life, never, never, that is the one thing that is never exceptable and do you know why? Beacuse, guess what my impression of your business is, and what do you think I am going to tell everyone I know, maybe right now your business is flying high and doing sooooooooooo good that you hate to answer the phone, but keep treating people like that and you won't need to answer the phone anymore because no one will call you for fear of being subjected to vulgar profanity, and hostility. Shame on you Mr. Business man! OH! by the way did you ever think about getting voice mail to answer the calls in an appreciate manner so you can handle the auto repairs without interuption, yea! It's this new invention it's called voice mail and it will answer the calls so you can screen them later, WOW what a great idea!

Details

Phone: (803) 359-8859

Address: 950 Two Notch Rd, Lexington, SC 29073

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