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More Info

Extra Phones

Phone: (301) 490-5266

Payment method
master card, visa, insurance
Location
Laurel Medical Arts Pavilion
AKA

Rosenstock Jill Carol MD

Medpeds, LLC

Medpeds, Laurel, Md

Categories
Other Information

Parking: Lot

By Appointment Only: Yes

Reviews

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jdmraz

01/30/2013

Overall

I recently moved to the area and simply needed a place to get my prescription monthly. I guess that was just too much for them. A couple weeks ago I requested a script on a Monday morning, then followed up Tuesday morning to see when I would be able to come by and pick it up. I was told that I would receive a call by the end of the day. By 4:30 I had still not received a call so I called into the office. Their phone turns off at 4pm, so I had to go through the after hours line, which also had no answer, so I was forced to leave a message regarding my very necessary prescription. I received a phone call at 5:20 saying that it was ready and that I should come by before 6. So I left work a bit early, and arrived promptly at 5:45. When I arrived I was told that the script was not there and that no one called me.They made me come back early the next morning, and even then they were so disorganized that they still didn't have it, making me late for work. Monday of the next week I received another call saying that I would receive a call later that day. Of course I did not, and had to leave work early and physically go to the office in order to get my script. When I arrived it was still not ready, and was talked to the office administrator who instead of apologizing, rationalized their position, then told me "We are not a good fit for everybody" To which I responded, "I only needed a script monthly, if you cannot handle that, then what can you do?" I have never come across a doctor's office so poorly run and disorganized. DO NOT GO HERE. THEY DON'T CARE ABOUT YOU.

Details

Phone: (301) 498-8880

Address: 7350 Van Dusen Rd Ste 110, Laurel, MD 20707

Website: http://www.medpeds.net

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