Foothills Medical Center

I have absolutely nothing bad to say about FMC. The waiting time is way above average compared to most of the doctors offices I have been to. The front desk staff are always friendly and professional especially Gary. The nurses are so caring and easy to talk to, they have updated equipment so we aren't sent out for tests and I can't say enough good things about the doctors that have helped me in so many ways. Dr. D absolutely knows what he is doing and I take comfort in that. Dr. Joel G. has always been amazingly understanding and helpful. Dr. Rebecca B will spend what ever time it takes to get to the root of my problem and do what is necessary to help me maintain a quality of life I want so bad. She is genuinely a very good and caring person not to mention a doctor that listens.

At the allergy clinic: 1. Just because I have medicaid, and I am white this girl when I called on the phone (which they are hard to get a hold of) told me that I was not important, and needed to call back.
2. I had a skin allergy to the high dose shot, which I could not call into because she already told me I was not important enough.
3. They took my blood for allergy testing about 9 months ago, froze it, told me it is still good, and I know it is not.
4. She called my house and told me that "they" were changing my shot time to today, which I was at work, I had no choice in the matter. The info they gave this to was not on my medical sheet as a contact.
5. They kept putting other people in front of me even though I had to get to work.

my son went in for a follow up. he just wanted to get the results of a blood test. they kept him there for over an hour. they wouldnt give him the results over the phone. so after the doctor told him his blood results were normal, he asked the receptionist for an excuse for work. she told him it would be $25.00 more for the excuse and started laughing at him. my son was very upset and left without an excuse. the people at the clinic then started calling my son on his cell phone. i am pretty sure if this would of been an older person, the staff wouldnt of treated them like this. why are they treating young college students this way? i called the office manager to discuss this matter with her but she has yet to call me back! we will never go back to this clinic and i encourage everyone else to stay away from this clinic also! by the way channel 14 news will here about this.