Elite Sewer & Septic

This guy is as crooked as they come. He charged me $4500.00 to replace 2 of my sewage lines going out to my septic tank. He replaced one of them, left all the torn out plumbing laying all over my yard, and never showed back up and quit answering any of my calls. To be honest with you. I should've seen this coming when he said he would start work on my house on superbowl Sunday, then must have remembered later on that it was the superbowl and called me with some nonsense excuse about his helper refusing to come with him because he wanted to watch the game. The entire time he worked on my house I never once saw him bring an employee however, he did bring his wife with him to jobs to help him. When I initially called this guy to ask him why he had not completed my job he said that the price he quoted me what on to replace one line. I called around to several different plumbing companies after he told me this and they all say that this guy ripped me off and that he has a reputation for doing so. The most insulting part is that I called him 3 times after he left the plumbing discarded all on my side yard and he told me he would come out twice to get it and then just never showed up. I'm a 25 year old guy with a pregnant wife. We live paycheck to paycheck and what this guy did to us was so unethical. Do not use this guy's under any circumstances.

HORRIBLE experience! I called them to schedule an appointment. They said they would be out the next day in the late morning and never showed up. They didn't even bother calling to say they weren't coming. I called and had to leave a message to ask if they were coming. NEVER got a return call. Had to find another company because this one has terrible customer follow through. Wouldn't recommend them even in the worst situation because you have no idea if they are even going to show up. Very UNPROFESSIONAL. Would give zero stars if possible.

Had to share my experience with Elite Sewer & Septic as I was thoroughly impressed with not only the professionalism and commitment to their work but the vast knowledge of the people that work here. I called with a problem in the early afternoon and they were onsite same day and fixed the issue. There prices were reasonable and went out of the way to educate me and took the appropriate preventive measures so that it wouldn't happen again. I highly recommend Elite Sewer & Septic.

Elite does not live up to its name. When setting an appointment you are given a day and a moring, mid, or late afternoon time schedule and a promise that a service representative will call thirty minutes prior to their arrival. I set my appointmetn on the 31st of December for the 3rd of January. Elite service members did not call by 1:30, so I called them. I was told by an unkown individual that he was enroute to his office, about thirty minutes away and that he needed to exchange trucks, it wold be an hour. He then changed his mind and said he was going to have lunch, it would be an hour and forty-five minutes. I was promised a notification of arrival call prior to his arrival. The Elite serviceman arrived unannounced at 5:04 PM announcing that he had some problems and "lets get this done". I made other arrangements during the four hour waiting period to have my tank emptied with another company that charges $60 less for the same service who was able to not only set an appointment date, but an appointment time as well. If Elite service members cannot keep a time table or at least notify a customer that they are going to be late, i cannot trust that they are going attempt to take advantage of me during the waste removal process. I expect a service company to arrive for a job in a timely manner as promised and to at the very least notify me if they are going to be late. Just showing up when ever they feel like it is not going to cut it, especially if the arrival time is after business hours where there may be an additional cost for services.