Kathleen Animal Hospital

Great Animal clinic. Always there when you need them. Great doctors and staff

Friday 10/18/13 I took my min. schnauzer to the vet because the cyst on his leg started swelling and looked about to break open. (On a previous visit the vet said that it was a fatty cyst and if it wasn't bothering him not to worry about it.) I requested that the vet remove the cyst. He refused and instead gave me a referal to an oncologyst because my sweet baby had cancer - he was completely certain in his diagnosis. My choices were; an oncologyst, amputation, put the dog down, do nothing until he dies. I was completely heartbroken.

Sunday 10/20/13 Woke up to find that the "tumor" had broken open and was draining. I took Sam to the emergency vet (highly recommendParkway) and they cleaned the area, cut away some dead tissue and stitched up his leg. Instead of cancer, my dog had an abcessed cycst.

I contacted Kathleen to let them know what had happened, and asked for 3 things; an apology, a review of the vet that diagnosed cancer and a refund of the money I spent on the 18th since I had to spend even more getting the cyst cleaned and stitched at the emergency vet.

I got nothing - the explaination was "professional difference of opinion"



take your fur babies to them at your own risk (and theirs)

For lack of good options I continue to take my dog to this clinic for vaccines. But other than that I don't take him there, prefer to travel all the way to another town. When he was a puppy he broke his leg, spent the whole day there with the dog in pain to finally find out the leg was broken and I had to transport him all the way to the south side of Lakeland because they didn't do operations. Then for a while their service got a little better, less wasting of my time. We left him a couple of times on their kennel. They said that they walked him 3 times/day and did his business outside but the minute we come back from vacation he left a big one in the middle of my living room which has tile, he acted as it was nothing. That tells me that the whole time they've been leaving him in the "suite" doing his business right there. That's why the camera that we were supposed to be able to access never worked in any of the countries we visited during a 10 day trip. We let that go and used their kennel one more time, and then it happened...at 3 years old the dog never had a flea in his life and he came eaten up by fleas and TICKS the 3rd time we left him at the kennel. NEVER AGAIN we used their kennel. Complained and they make ME! pay for the remedy.