Stuckey & Company

As a business owner, I used this company happily for years, all while using the same agent. But when that agent left the company, my supposed new agent completely dropped the ball, as did everyone else there. No one even called to introduce themselves as my new agent. Then I found out that my current insurance company was not renewing my business insurance! I frantically called Stuckey to see what they could do in fighting for me, or to find another insurer for me. It was complete silence from Stuckey. I don't know if they attempted at all to fight for me or to find another insurer. So I started looking to other agencies for insurance. The other companies communicated frequently and thoroughly with me, and of course needed information regarding my past insurance. But trying to get this info from Stuckey was like pulling teeth! Delays, silence, unreturned calls and emails .... I am now insured with another company that gave me no hassle and competitive rates - I see no reason why Stuckey couldn't have at least TRIED to offer the same. I am most disappointed in a company that I had previously recommended, and realize that everything I had liked about Stuckey was due solely to the agent. As for any agents left working there, don't use them!