More Info
- Services/Products
- Handyman, Duct Systems, Washer & Dryer Repair.
- AKA
MIDWEST HOME SVC LLC
Midwest Home Svc
- Category
- Other Information
Services: Handyman, Duct Systems, Washer & Dryer Repair
Reviews
04/19/2012
THEY ARE ONLY INTERESTED IN SCAMMING YOU! Their air duct technicians will absolutely lie to you! They sold a warranty to me that they will not honor. To make it even worse, their office manager practically verbally abused me when I complained about how their technician had given me completely inaccurate information. They only want your money and have absolutely no interest in satsifying their customers. Avoid at all cost!
11/05/2011
We had vent & duct work completed last April. The technician made serious recommendations for additional services claiming that all the service & treatments are tax deductible. We agreed to the additional services & treatments.
When we contacted MHS for tax paperwork, not only did they state that the technician's claim was false, but also that he was no longer employed by their company.
When I was finally contacted back after 3 weeks of phone calls to MHS, the "customer service representative" that I was forced to deal with was not only rude and condecending, but he yelled at me and insinuated that I was lying.
I would NEVER recommend this company to ANYONE. They are completely lacking in customer service. They clearly employ incompetent people. They make false claims.
An employee who performs a service, regardless if they are employed with the company at a later date, was still acting as an agent of their company at the time of service and what he/she says needs to be backed up by the company.
I seriously doubt that we needed those extra "services and treatments" that cost us nearly $2000. What a sham.
A pathetic company that needs to work on employing knowledgable people who can deal effectively with disgruntled customers tactfully.
Details
Phone: (402) 597-8565
Address: 11529 S Portal Rd Ste 1, La Vista, NE 68128
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