Rock Automotive

BEWARE!!!! I drove my car into Rock Automotive to have the spark plugs replaced; they were sticking because of corrosion. The next thing I know, Stan is telling me I need to buy a new(used) motor from him. He told me that the car was no longer running after he serviced it, because the spark plugs were cross-threaded. He quoted me $2500 for a new (used) motor. When I told him I was not going to do that, because the car was only worth $1700.00, then he told me all I needed was a cylinder head, also saying the cylinder head was not repairable, and quoted me $1800 to do that. I told him I would not do that, because I was planning on selling the car to a relative for $1000. Stan then called me back, and quoted $1000, instead of $1800. At this point I decided to have the car towed, at my expense, because Stan said the car was no longer running, to another mechanic, As it turned out, it was running, he removed the spark plugs,(which were not cross-threaded, Rock Automotive had not even removed them) put new plugs in, and the car ran fine. At this point, Stan admitted when I asked him, that they did not remove the spark plugs, saying "we did not remove them because the car would no longer run if we did that", even though he had already told me the car was no longer running because he said they did that. I told Stan he would need to credit the diagnostic charge, and he refused, demanding that he re-inspect the car. He demanded that I bring the car in for his re-inspection. I said ok, and tried to set up an appointment to do this. At this point he refused to do this. I then let him know I was going to stop payment on my credit card, which I did. It appears that Stan would not even respond to my credit card companies' inquiries, and the bill has now been credited. All of this was done on a car that has never had a problem before, never burned a bit of oil, at 125,000 miles. We have now put over 10,000 miles on the vehicle that Stan said no longer ran, and needed a new motor.