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Sumbaum Schwinn Cyclery
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11/02/2008
I purchased a Trek bike here. The salesman told me the bike was next year's model but had this year's price. I purchased some accessories as well without asking the price of them - none of them were priced and I was in a hurry.
I got home and opened up the bicycle paperwork to register my bike. I discovered that I had in reality purchased this year's bike model at next year's price. I went back to the store the next day and the salesman said they had not made up any price tags for the new bikes so they were using this year's tags. I told him my bike was not next year's model but the price was. He said I would have to come back during the work week and talk to a manager. I'm still waiting for my $60 refund and it's been three months. I contacted Trek online and they don't care. They've got their money and that's all that matters.
Details
Phone: (815) 744-5333
Address: 114 N Larkin Ave, Joliet, IL 60435
Website: http://www.sumbaumcycles.com