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Extra Phones

Phone: (815) 741-0148

Phone: (847) 879-1400

Phone: (815) 570-1800

Phone: (312) 895-6010

Fax: (815) 741-0148

Payment method
amex, discover, master card, visa
AKA

Special Interest Answering Service

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Reviews

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SM
Shannon M.
Edited: 10/04/2020
Overall
Service

When our original answering service closed their doors, we had a very hard time finding a good, reliable service that would meet our needs. Then we tried Special Interest, and we knew we had found a match! The owner and operators are friendly yet professional, and over 15 years later, we still consider them to be the best around! Highly Recommend!

TC
Tiffany C.

09/18/2018

Overall
Service

Special Interest Answering Service is phenomenal. Special Interest is professional and handles each client with care and respect. I would recommend Special Interest to any business in need of an answering service.

SK
Stephanie K.

09/09/2016

Overall
Service

Excellent customer service! Always available for questions or tweaks to our "program". Very happy we made the change to Special Interest!

HG
Hal G.

02/15/2016

Overall

I constantly get compliments from my clients about the quality of service that they receive any time they call and leave a message. And their ability to forward messages to my cell phone is the best - almost instant response time!

MM
Mary M.

02/04/2016

Overall

We've been customers for several years; The team at Special Interest is Awesome! Quick, competent service, They follow the protocol that we request without fail. They're courteous to our customers, and gather all the right information for our technicians. Love the follow up and keeping us on task at the end of the day to make sure we've transferred our calls to them. Highly recommend this group!

MS
Margaret S.

12/28/2015

Overall

You guys are amazing and my customers love you. I recommend you to all of my commercial accounts. Keep up the GREAT work.

JG
John G.

12/15/2015

Overall

I have used Special Interest Answering service for six years and have found them to be courteous, helpful, professional and there if I need a question answered. They do it right!!

TD
Theresa D.

12/10/2015

Overall

The customer service is excellent. They are good communicator.



They are very professional and courteous.

WG
William G.

12/09/2015

Overall

Special Interest takes our customers' calls 24 hours a day. EVERY call is promptly handled by a clear speaking, professional, friendly American. Our 24 hour towing company wouldn't be the same without you guys!!!

AR
Abc R.

11/30/2015

Overall

I would recommend these services to anyone. They are very nice.



I am very happy with your service !!

CS
Charlotte S.

11/23/2015

Overall

Special Interest Answering Service is a great company. My experience was great. This is a terrific answering service!

BW
Brenda W.

11/02/2015

Overall

We have worked with Special Interest Answering Service for several years. We have been very pleased with their services. They are prompt, efficient and professional.

Kristin S.

10/22/2015

Overall

We have been with Special Interest for the last 12 years for medical and dental services. We also use the services for Emergency Crisis situations. I am very happy with the service that we receive. If there is a problem or question the management at the service all the way to the owner get involved. I would recommend these services to anyone who needs a professional and understanding operators to answer the call when you can't.

123ducks

03/03/2011

Overall
Horrible management

We called over a dozen times about continual errors. The manager/Paula was rude and obnoxious, at one point hanging up on our office manager after calling her a stupid bi-ch!!



This was the last straw. Completely unacceptable behavior. It is obvious that the problems start at the top.



Changed services and told several other offices about the problems. They also had problems with the managment at Special Interest and decided to change.

Details

Phone: (815) 741-2007

Address: 101 Springfield Ave, Joliet, IL 60435

Website: http://www.247answering.com

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