More Info

General Info
At America's Backyard, we understand the value that is placed on your family's outdoor enjoyment, that is why our team of professionals takes the time to understand your vision and needs for enhancing your backyard. Whether it is a fence or deck, we guide you through our process of installation and materials used. We discuss all options with you to make sure you are purchasing exactly what you want and need. Protect your family, your pets and your home with the best fencing service around. Our high-quality materials installed by our experienced professionals will ensure your fence will last for years to come.
Email
Extra Phones

Phone: (815) 722-0766

Payment method
amex, discover, visa, mastercard
Other Emails

Categories

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
RM
Rj M.

07/25/2016

Overall
Service

This company started out on a good note and failed miserably at every turn thereafter. If I wasn't on site to catch their multiple mistakes, I would have been even more upset. They didn't order the right material, they tried to install a stack of scratched fence panels as if I wouldn't notice, and they also ordered some of the wrong style of fence as well.
No line of communication with the office whatsoever and no return phone calls left me with frustration and without a gate for over a month.
Then, they finally charged my debit card WITHOUT my approval as soon as the gate was done. The owner was supposed to get back to me "in a couple weeks".
All the owner did when I finally talked to him was say he'll talk to his people but he doesn't believe in discounts. Yet he bragged his company has grown alot this year and he's understaffed!
If you use this company, you will be sorry if you ever have an issue because other than collecting their money, they just don't care.

Details

Phone: (815) 834-1200

Address: 1909 S Briggs St, Joliet, IL 60433

Website: website

People Also Viewed