Rocky Top Beer BBQ

Went there last night. Only one waitress working. Took 20+ minutes for drinks...Another 30 minutes for appetizers which arrived cold. Dinner FINALLY arrived and was TERRIBLE. My sandwich was cold and parts were burnt and hard.



NO WAY will go there again. We also complained about the cold food and only received a Sorry about that but I can't adjust the bill. :(

My family and I have visited the Jackson, Michigan restaurant practically every Saturday, as we come into Jackson from Grand Rapids to visit my mother. This last visit (11/8/08) I ordered my usual Pulled Pork BQ sandwich. In the past I alway get the pulled pork stacked on the bun with the coleslaw on the side. This time I recd the cole slaw on the top of the pulled pork. It tasted awful, the bun was extremely soggy, I had to eat it with a fork, I had far more coleslaw then pork. I mentioned it to our waitress and she did nothing but say I'm sorry and said are you done with your plate. Here a full plate of slop was sitting and she tried to throw my lunch away. I was furious...we always order the catfish basket. My husband had 4 small catfish this time and hardly any fries. Our bill is usually around $30.00 and we both left hungry and very disappointed in the waitress help/hospitality we recd. We will never recommend nor go back. Your waitress tell us alot about the management. The Petrauskas family...