Royal Pet

Love royal pet.. They help me save money.. They do great work on my dogs (4 dogs, Maltese, Chihuahua, border collie and little mutt) I will not go to any other place .... They work around my schedule to help me out .. Love u guys��������������������

No wonder there is only 1 review about this place. Let me tell you the experience I just had. I dropped off my 5 month old shih Tzu and advised he needed a bath and a trim, that I wanted to keep him fluffy. My boyfriend picks him up 3 hours later and he is SHAVED. When I called and advised that this was not what I asked for the girl on the phone stated she was sorry she misunderstood. I'm not quite sure how that can be misunderstood, but that just shows the intelligence level there. Not to mention, when I have questions about my customers' orders, I call them and ask for clarification.



I went to the business and demanded my money back. Which is typical of what blue collar working class do, since every dollar matters, and the owner "Leanne" or something like that, very rudely stated that they did the job I asked and they are not refunding the money, very snottily. I advised I asked for a trim and to keep him fluffy, and she interrupted saying I asked for hair cut and that what I got. I said I asked for a trim, and she said "It's the same thing". Well, to my family who are in the HUMAN hair industry, there is a very BIG difference between trim and a haircut.



Leanne, or whatever the "owners" name is has ABSOLUTELY NO BUSINESS SENSE" and could care less about her customers. All she cares about is YOUR CASH! I spend more on my dogs hair than I do my own, and pay more as well. And when I asked why 2 months ago, I requested the same services AND nails trim, and that was $30, but today for a bath & trim was $40, "Leanne" said "Well that's our prices, and other customers didn't complain". So I don't know what this lady is trying to pull, but it's very obvious that she is scamming her customers.



My advice....DO NOT GO HERE. THEY DO NOT CARE ABOUT YOU OR YOUR PETS, THEY JUST WANT YOUR HARD EARNED $$$$$. SHADY!!!!!!!!!!

I brought my puppy to this establishment and completely regret it. My dog left the groomer being unable to walk because she was dropped by one of the employees there. I took her to the vet and they verified that she had injured a disc in her vertebrae and would be unable to use her hind legs unless we decided to put her through painful and expensive surgery. We had her on medication for a month, hoping to see some sort of improvement. It was no luck. She was put to sleep last week.



My dog was young. This should not have happened to her at such an early age. We have proof that these groomers did this to her. She was perfectly fine when I dropped her off to get a haircut. Please, please, please do not let this happen to your pet. Do not let these careless people touch your pets.