More Info
- Extra Phones
Phone: (949) 660-1521
- Payment method
- all major credit cards, master card, visa, amex, apple pay, discover, cash, check, debit
- Neighborhood
- Irvine Business Complex
- Other Links
http://stores.joann.com/ca/irvine/2126/?utm_source=Google&utm_medium=Maps&utm_campaign=Google+Places
- Categories
- Other Information
Parking: Lot, Private
Bike Parking: Yes
Wheelchair Accessible: Yes
Price Range : Average
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Reviews
02/07/2012
I always go to Jo-ann's for fabric, but when I had to wait 25 minutes to get it cut I was furious. Debbie at the cutting desk was chatting it up with customers while there were 10+ people waiting. A supervisor was sorting fbric and not helping at all. 20 minutes into the wait Debbie finally called for help, 3 people came... NO ONE HELPED! Finally the supervisor pitched in and I got my 2 yards of fabric. Now to go check out and wait ANOTHER 20 minutes! There was one cashier and 14 people checking out. 2 of which had complicated returns and another had the wrong ticket from the fabric cutting Debbie. This was a total of 45 minutes waiting to get what I wanted and get out of Jo-ann's. I will never go back to this location. They have terrible customer service. Hire some more people to improve your horrific wait times.
Details
Phone: (949) 660-1516
Address: 2170 Barranca Pkwy, Irvine, CA 92606
Website: http://stores.joann.com/ca/irvine/2126/?utm_source=Google&utm_medium=Maps&utm_campaign=Google+Places
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