Good Ol' Days Garage

Adam S.

i would like to know what make, model, and year your motorcycle is and the approximate date(s) that it was allegedly in our shop. I am the shop manager and do not recall any motorcycles being brought in for electrical work and a tire, let alone one that was here for 6 months. There has never been a bike leave this shop not running or in worse shape than when it arrived. i would be more than happy to discuss this with you and make sure you are satisfied but if you do not give us the chance to then there is nothing we can do. Please contact me at the shop and we can make you satisfied. Thanks for your review and with more information i can assist you better.

If I could give a negative star rating, I would. The minor electoral work and tire change that I took my bike in for took five months longer than the original one month estimate I got from them. When they finally did get around to "fixing" my bike, they gave it back to me in non-running condition. They literally took my running bike for six months and returned to me a bike that wouldn't start. Also, the staff was unprofessional. Just a bunch of "good ol'" boys, and not the kind you want working on your vehicle

Tommy Eure and Good Ol Days Garage moves from Ingram, Texas to Kerrville, Texas= some things don't change= Buyer Beware. Rather than provide a review of this business and the owner's certifications in Auto Mechanics or Auto Restorations, just Google the words, Tom Eure and Good Ol Days Garage. There are numerous negative reviews about this owner and his shop. Ask to see Tom's or Tommy Eure's training and certifications in auto restorations or auto mechanics. The Bike Shop is probably run by a different gentleman that is a good motorcycle mechanic.



Is Tommy Eure also a motorcycle shop mechanic and also certified in exhaust shop work or did he merely buy a tube bender and claim he installs exhaust systems? In short, ask Tommy Eure to produce his training, ASE certifications, and auto mechanic coursework. Why not ask him if he is also a plumber and electrician. Buyer beware! Ask for written estimates and please watch your auto parts with Tommy Eure and his Good Ol Days Garage, Kerrville, Texas.



Note: Tommy Eure is also a small time Alderman and Volunteer Fireman for Ingram, Texas. This does not qualify him to be a certified ASE Mechanic or Auto Restoration expert. Find out about the qualifications of the other staff working for him at his auto shop. See if they have ASE certifications or current training in any automotive field. You may be surprised what you discover.

Dear Readers:



I also had difficulty with Mr. Tom Eure, Good Old Days Garage, Ingram, Texas. I understand that Mr. Eure was recently elected an Alderman for a part of Ingram, Texas. You would think that Mr. Eure would be a cordial, customer friendly merchant. Instead, he is, in my opinion, a mean spirited, argumentative, anger driven individual. I was truly astonished by this man's lack of courtesy, insolent manners, and negative demeanor. If I was not a lady I would consider taking him across my knee and spanking him. He will never receive my business or recommendations regarding his lousy services again. Customers beware, watch your car parts, ask for an accounting of his drummed up charges, and insist on advising him that your the customer. I plan to also file grievance with the Ingram and Kerr County Chamber of Commerce, the Better Business Bureau and consumer agencies. Watch this man closely and ask what training his staff and he has. You will note few certifications.

The following is my opinion and offered as direct experience dealing with Good Old Days Garage.



Be careful when dealing with this shop. I had a good working relationship with the owner Tom Eure for several years. Then he changed when he moved from San Antonio, Texas to Ingram, Texas. All of a sudden he became a world renowned restoration expert. His policies and attitude toward the customer changed.



For example, he wants cash up front, does not provide you with periodic invoices, and does not listen to what the customer wants to have in his or her car. He then becomes annoyed if you try to get a word in.He also apparently only wants large deposits upfront. So, if you only have a small auto project, he will shun you to the back of the list. This was my experience. He may or may not treat you differently. You can't get a word in when speaking with Mr. Tom Eure since he talks fast (in a rapid, hard to follow fashion), does not slow down to listen, and is quick to anger. I also caught him in a lie about a part he indicated he had returned to a supplier based on a core charge. It turned out that there was no core charge and they had the part hidden in the back of the shop. This event was witnessed in the presence of an Ingram City Marshall. I called the Marshall''s office to insure I would have no difficulty dealing with Tom Eure when picking up my car. I'm planning to report this shop and owner to the Better Business Bureau and Texas Attorney General's office. Of course its your auto or classic car, and its your decision, but there are a lot of other restoration shops that will take the time to work with you, provide timely invoice updates, and treat you with the courtesy and respect you should incur-- whether you have a large project or small project. Also, check out the mechanic certifications this shop has prior to turning over your hard earned cash. If you want someone's son working on your car who has no mechanical certifications then bring your classic car project to this place. Also check out the backgrounds, work experience, and certifications for the other individuals working in this shop. I did not see any certifications listed on the shop office walls or on Mr. Tom Eure's website. Mr. Eure recently changed his website because he apparently was was using the website information from a world known auto restorer's website.



If you like a Good Ol' Boys type atmosphere, like a barnyard at Granny's farm, then this is the place for you. There are dogs, sons, and grandfathers running around the shop. And, not in any particular order. The shop, with its cast of characters, lends itself to a totally professional atmosphere, if that's your idea of how a shop should be run. Then you have to listen to the owner complaining about everything from the rent he has to pay from the leased building to not having enough parking spaces in the front of his shop. Finally, he will let your car sit if it is not a large money generating project. Then when a space opens up, he will want to do a rush job.If you question him he will tell you to come pick up your classic car and leave it out in the rain. This owner and shop are the epitome of what not to do or how to treat customers.



In sum, the above is my experience when dealing with Mr. Tom Eure and Good Old Days Garage, Ingram, Texas. You may have a totally different experience with Mr. Eure. I hope you do. I offer this information solely as my own opinion based on my own experience.



Addendum: April 17, 2010:



If you read my first review about Good Old Days Garage and Mr. Tom Eure, owner, you will note that Tom Eure and Garage were allegedly using the same wording of another website for a well known auto restoration business in San Antonio, Texas. Apparently, Mr. Eure was advised by the other business since he has now changed his website.



However, be aware of any individual's business ethics, demeanor, and how they treat you. As a consumer you have that right.



KM