Momentum Volvo

Our salesperson Jim is the most knowledgeable person regarding Volvo cars. He was the utmost professional; very patient and answered all questions that were asked. He's a valuable asset to Momentum Volvo. I would recommend others to Momentum and highly recommend they ask for Jim.

The only reason I am giving Momentum Volvo 5 stars is due to the absolute wonderful care and service provided by Keith and Julio in parts. Matthew in service was very kind however, Jonathan the "service manager" has no clue how to adequately do his job and should never be involved with any kind of customer interaction. His negligence and sheer audacity towards customer care has me wondering how he even got his position. If you are going to do any business with Volvo save yourself time and strife and go directly to Julio or Keith. They are PHENOMENAL and know how to do their jobs and that the customer's experience is a priority to them. Thank you, gentlemen for stepping up and going beyond for me in fixing the issues that arose. Note to management: seriously consider putting Jonathan in the back far away from customers, also, do not allow him to send emails when he is so inadequate at his job.